They NEVER answer the phone or put you on hold for a really long time. Tried to make an appt. but couldn’t and when I walked in they turned me away. Unbelievable!!
I've been taking my dog and cat to see Dr. Courtney Perry for the last 5 or so years and the experience has always been phenomenal. The first time I visited was with my sick kitty and she kindly took me over her lunch break because their schedule was full! She takes her time to explain everything clearly and the notes are detailed in an email that's sent to me after the visit. She is always very clear about how much services cost so I can make educated decisions on how to proceed. I also love that they're online (for appointments) and respond promptly to emails.
Extremely pleased with Pawsitive for Jameson’s first visit. The staff was friendly and the veterinarian is a serious upgrade from our last vet! They were thorough, explained everything, respected us, and the cost of services were great. Dr. Onderdonk was amazing with our dog. Thank you!
I had the privilege of going for my first visit yesterday. I really like this place. It is not far from my home. I had the honor of meeting Dublin, the house cat. Very clean courteous facility. I hope to have a very good experience here. Thank you for your kind demeanor!
Dr. Perry was wonderful. The last vet we went to made us feel guilty that we didn't notice our cat had lost some weight, and she spoke as if our cat was suffering horribly. This other vet listed tests and procedures she wanted to do, casually saying things like "that one costs $900."
We found Dr. Perry because we couldn't afford to spend $600 on a test, Dr. Perry charges $310 for the same test. When we went for our first visit before the test, she addressed the issue we actually came for, and when we brought up the problems that the other vet had us panicking about, she patiently explained her thoughts to us, reassured us, made sure we understood everything, and recommended the most affordable ways to deal with the issues. There is nothing glamorous about her office, if you want to be treated like you're at the spa and have photo books of "Wet Dogs" to look at while you wait, go spend twice as much somewhere else. My one complaint (and the reason for 4 stars instead of 5) is that the phone is rarely answered without a long wait, they suggest you leave a voicemail instead, and the last time I left a voicemail they never called me back. Overall I'm very glad we found Dr. Perry.
although just a tad bit cramped, the all female staff are friendly & professional, comprehensive & patient and obviously love animals. everything is explained every step of the way. parking is always easy in the vicinity. clean, well-lit. they could add music for a more soothing environment though.
I was late to my appt, but they let it slide. This place has the most affordable rates in nyc. The staff is super kind and friendly. They are busy, so warning to new customers, be prepared to book in advance!
Pricey but good spot. The vets are super nice just scheduling is sucky at times. Making an appt. Can some times be annoying; whether there isn't an appt. Until the next 2-3 weeks or when trying to call the front desk and no one answers after 3 days of calling.
Great experiences! I normally take my dog to Dr Perry, she is great and very friendly. Good "bedside manner" with my dog
When it was time to take our elderly fur-baby on her "last walk", the staff was kind and supportive. They made our last goodbye less painful.
First visit went well. The doctor and technician where nice and informative.
We established primary care for our toy poodle with PAWSitive Veterinary. The staff is incredibly friendly and very good with their patients. They gave Meli all of her vaccinations and each time ensured that we knew what to look for to determine if she's having an allergic reaction. They even provided after-hours phone numbers on a magnet to put on the fridge in case she needed emergency care.
Meli started climbing over he playpen while I was at work, and she got into some chicken bones. I took her to PAWSitive and they were great. They took ex-rays to ensure there were no big pieces and then I dropped her off the following day while I was at work so they could observe her.
I really like the fact that they email receipts with the puppy's history of care and upcoming vaccinations.
I definitely recommend PAWSitive!
Everyone at PAWsitive is deeply invested in both our dog's wellbeing and in our peace of mind. Dr's Perry and Chilla are expert, kind, and communicative. Their staff are helpful and clearly love animals. One of our dogs required surgery to remove a tumor; one required urgent care because of an intestinal disorder. Both times we received loving and expert care.
Definitely recommended.
Dr Chilla and Dr Perry have been so accommodating. I have been going to Pawsitive for about a year now and I've been pleased with every visit (as I have 2 cats that have to go to the vet a lot). The prices seem fair and the vets are willing to work with you and respond to emails etc I'm moving in a month and praying I can find another veterinarian practice that comes close to Pawsitive. I'll miss the vets and the friendly staff very much.