About
Location :
Added by Jopie, at 24 February 2016
Opening Hours
- Monday 7:00 AM – 6:00 PM
- Tuesday 7:00 AM – 6:00 PM
- Wednesday 7:00 AM – 6:00 PM
- Thursday 7:00 AM – 6:00 PM
- Friday 7:00 AM – 6:00 PM
- Saturday 8:00 AM – 5:00 PM
- Sunday Closed
Gallery
Add missing information
13 Reviews
-
02 November 2017
Had a wonderful experience buying a car from Orleans Toyota. They had the car that I wanted, were willing to work with me, and were friendly, knowledgeable, and helpful. I drove my new car home today.
response / report this review -
30 October 2017
Once again my experience at Orleans Toyota was top notch! My father purchased both a Certified Rav 4 and Highlander several years ago, and it was a seamless experience. I later purchased a 2015 Highlander and Gary went out of his way to help me because I was actually on vacation when the car made it to the dealership. He drove it to my house so it would be there when I got home! I just traded it in for a beautiful 2018 Highlander and Eric and Sean made it extremely easy and fast! Eric Lavendier and the entire staff at Orleans Toyota are there to make the often crazy stressful experience of trying to buy a new or used car, feel like the exact opposite!
response / report this review -
13 October 2017
I have nothing but good to say about this dealership. First, I bought "used" as they had the exact 2016 Tacoma I wanted.with less than 10k on the clock.saving me depreciation. Also, they worked with me on the pricesaving me a bit more..and they replaced (at my request) a cracked instrument bezel---at no cost to me!) I live in Hadley MA3 hrs away.so this was not convenient.but my salesman (Eric Lavendier) was understandingmaking himself available to me throughout the transaction---even on his days off! (To be honest.Eric was a major selling point, as I have refused to return to some dealerships based on my initial impression of the salesperson). I also worked with Dennis (manager) and Sean (financing).both friendly and professional. One other thing, upon getting my Taco home, I found a dent on the roof.I had already purchased the truck; the dealership agreed to have their bodywork guy (also outstanding!) pop it back for me -- again, at no cost to me!!! I can't speak highly enough and recommend Orleans Toyota to friends, family----and anyone wanting a professional and courteous "fair shake" at buying a car. whether used or new.
response / report this review -
30 July 2017
I made a search on Car Gurus and found a vehicle offered by Orleans Toyota, it had the features I needed, was of the right size, carry the number of seats needed and was within my budget. I made contact with Kristen at Orleans who was extremely, extremely helpful. I traveled to their location, met Kristen who put me on to Eric. I was extended the supreme hospitality touch. I test drove the vehicle with Eric and fell in love even more with the car! Getting a feel of the vehicle I decided on making my purchase. I did the paperwork with Eric who then put me on to his Sales manager - Dutch. Super friendly and down-to-earth personality gentleman. I did my final paperwork with Dutch and it was now time for my bank to step in.
I received my check within a couple days, sent it to Orleans and without delay or hesitation, the vehicle was registered and plated. I live on an island away from Orleans and this is the part that got me. Eric drove the vehicle from their location to the ferry terminal to have it put on the ferry to be sent to me. That was phenomenal ! I was totally blown away when I was told I didn't have to go back to Orleans to pick up the vehicle! What a service!
The folks at Orleans are the best; service with a smile, welcome you in a clean and hospitably environment, attentive and accommodating. When looking for a vehicle, check these folks out first. Thank you Kristen, Eric, Dutch and the rest of the Orleans Toyota team who extended service above expectation. Thank you!response / report this review -
21 July 2017
I have only come here for repairs, but these guys knock it out of the park. They are friendly, fast, and not too expensive. They have free WiFi and a nice waiting area. Will definitely continue taking my Camry here.
response / report this review -
11 July 2017
Helpful information about cars offered without pressure. Mark, who helped me, was patient and took me out to try several cars. Others in the sales process -- Raymond and David or "Dutch" -- were very clear about every step in the purchase. The car I bought was an excellent value in the Certified Program, not exactly new (a 2014 Rav4) but with only 12,000 miles and a great warranty. I am very happy, now, driving reliable car.
response / report this review -
26 June 2017
Sarah Laird and the team at Orleans Toyota made leasing a new vehicle as easy and as simple as possible. They were terrific in assisting the entire process, from finding the right vehicle from their great inventory, to competitive pricing to closing the sale and handing over the keys! Just great!
response / report this review -
17 May 2017
We were very happy with our experience with Orleans Toyota while buying a new Toyota Highlander. The staff is experienced and knowledgeable about the various products. They are also personable and anxious to do business in a relaxed way. The dealership clearly recognizes the value of relationships and appears to be in business for the "long run" .
response / report this review -
01 November 2016
TERRIBLE! GO TO HYANNIS! These people are such crooks and have the worst customer service. Do yourself a favor and go support an honest business
response / report this review -
01 August 2016
Everyone e was so fun and friendly! Very helpful staff. Raymond was a big help and great to speak to!
response / report this review -
21 July 2016
Stellar service on my Sienna when they squeezed me in for an important job on a Friday afternoon (July 15) while on holiday with my family!! The service technician, mechanic, and service manager were very friendly and hospitable and did a great job in great time! Thanks team!!
response / report this review -
12 June 2016
SERVICE DEPARTMENT IS HORRIBLE THEY THINK ITS NORMAL AND WITHIN DEALER SPECICATIONS FOR THE BACK OF MY 07 TACOMA TO BE AND 1" 1/2 LOWER ON THE LEFT SIDE AFTER A FRAME SWAP COVERED UNDER TOYOTA WARRANTY AND SAY THINGS LIKE IF IT WAS MY TRUCK I WOULD BE OK WITH IT..IF I PUT A LEVEL ACROSS TAILGATE OR BUMBER ITS A FULL BUBBLE OUT FROM BEING LEVEL!!!! WILL NEVER DO BUSINESS WITH THEM EVER AGAIN BUNCH OF BULL!@#$ ARTISTS STAY AWAY
response / report this review -
02 March 2016
I would never normally describe a car buying experience as "Loved It" but it was the highest rating offered and my experience with Orleans Toyota was THAT good.
It began with good online correspondence, an immediate Kelley Blue Book quote and a very pleasant trade in evaluation in person with Scott Addison. Even with high marks from Scott and Kristen Brooks I went on to compare quotes from other Drive Prime Dealers off Cape.
Those larger dealers off cape were horrible, filled with every cliche car salesman tactic in the book.
My wife said " call Orleans Toyota back right now " .
Thats what we did and within a week my newly ordered truck is home with me now.response / report this review
