Orange Auto Transport

Location :

12812 Garden Grove Blvd, Garden Grove, CA 92843, USA
Added by Jopie, at 11 May 2021

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• Kim Lising

  22 August 2022

  It was such an easy process to get a quote to send off my son's car from CA to FL. My questions were answered quickly & courteously.
  
  OAT assigned the transport to High Steppers Transport & they were awesome. The driver, Mannaseh, called us during the time frame given & arrived exactly when he said he would arrive. He was personable & made us feel at ease about transporting the car across the country. We told OAT that we needed to have the car delivered AFTER my son arrives. None of his roommates would be there if they delivered the car before he got home. Mannaseh was so great, he told me not to worry and he would deliver it after he got back. That's exactly what happened, he kept his word and delivered the car the morning after my son returned. I was so nervous but everything worked out and Mannaseh is so familiar with the route that he knew exactly how long it would take and it was perfect timing.
  
  I highly recommend Orange Auto Transport and will definitely be using them again.

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• Ralph Trujillo

  10 August 2022

  My family and I moved across the country. And as stressful as that was, Kevin eased some of the stress by transporting my trucks as smoothly as possible. I was updated from the time expected to be picked up, to accurately and in a timely manner, notified when the cars would be ready to be delivered. Highly recommend!!

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• Paul Longo

  10 March 2022

  I've have many vehicles transported short diatance & across the country & had many transport companies that I'ved worked with But "Orange Auto Transport " in my opinion is the BEST I've EVER delt with !!!! I just had an experiance with a used car dealer named Mike in Ca. & he has to be the worst salesman ever invented !! Screaming at me & the shipping company for what ever problem he had must have been severe but he shouldn't treat his customers with disrespect !!! And Orange Auto Transport was by my side EVERY STEP OF THE WAY !!! They took care of me & I recommend them to anyone that needs there vehicle transported !!

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• Uber Valleygirl

  02 August 2021

  WOW where do I start..?? What a nerve wracking experience to transport a vehicle cross-country, just on researching at various companies with just as various ratings! This is a review based on my Baby Rogue's journey from LA to NJ.
  
  To be clear, Orange Auto Transport is a broker, that means they will delegate your transport request to one of their network of companies. This method does seem pretty much the same with bigger companies like Allied or Road Runner. It's not ideal but this is somewhat standard in this industry.
  
  From the initial call to OAT, I spoke with Penny and she was friendly and efficient, answering all my doubt filled questions, all without skipping a beat. She was happy to send a quote via email and in my follow-up calls, Penny was just as helpful and eased my concerns about sending my car on an "open" trailer.
  
  Once I agreed to the service (online confirmation via email link), my vehicle was assigned to Discovery Enterprise Logistics. I was contacted by Ms. Lee Tae, who spoke with me and even texted me the name and phone number of the long-hauler.
  
  What made DEL different from the start was their way of communication, which was courteous, accurate andFREQUENT - I mean, you call the dispatch, the initial carrier and even the long-distance auto hauler on their phone and actually speak with them, even before they pick up your vehicle! I felt DEL to be more trustworthy, knowing that I can connect with the driver directly.
  
  From the first short-hauler name Bryant, who picked up my Rogue from a shopping center parking lot (my choice as I was going to be the area - they WILL pick up from your residence as a door-to-door service) to the long-hauler Dave, who kept in contact with me from mid-point of his journey (phone/text, even photo of my car on the trailer!), the entire experience of getting my car cross-country was exceptionally great!
  
  At the arrival of my Rogue, Dave had already planned ahead and called to let me know that the large auto trailer will not be able to enter the condo. So he recommended meeting him at an area rest stop parking lot to pick up my vehicle, and was kind enough to send me a car share to get me there! We were meeting during daytime to be safe, also brought my extra car keys, my car registration and insurance (removed these before sending out my vehicle!).
  
  When I arrived, my Baby Rogue was already unloaded and ready to be inspected. After a satisfied lookaround, I signed off on the bill of lading (same form I signed when my car was picked up) and exchanged my car keys with my final payment. Dave also gave me a copy of the signed bill of lading for my records.
  
  It was a truly satisfying experience and SO GLAD to see my vehicle arrive safely after a 2,800 mile journey!!
  
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  LOCATION: Orange Auto Transport is located in Garden Grove, CA, south of Anaheim but as they are a broker, they seem to have no issue covering the Los Angeles Metro region.
  PROS: This whole review shares the details and the entire process was near effortless! They even allowed 100 lbs of "baggage" (mostly clothes) in my vehicle, as long as I let them know and not exceed that limit. I was asked to keep my fuel at around 1/4 tank - mine was at 1/2 by the time they picked up my car. It was worth tipping the long-hauler as a small token of thanks for his hard work. Called the dispatch to thank her as well!
  CONS: OAT is a broker so you may have an issue with that but when my car was assigned to Discovery Enterprise Logistics, my vehicle was never subcontractes out from that point. DEL dealt with the pickup, inspection and safe delivery of my vehicle! Those who mentioned their car was dirty upon arrival, wellit IS traveling in an open transport, mine did have several dead squished bugs.

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• Amy Tr

  18 May 2021

  Amazing experience!
  It's a wonderful experience working with Orange Auto Transport, I'm very satisfied from the start to the end, when I contacted the company to ship our car from CA to TX. Spoke with Penny who was very professional, courteous, then everything went quick, smooth and efficient, good price. Our car arrived at destination prompt, clean, without any issue, the driver Nick is awsome, very good manner, thanks so much. To the company Orange Auto Transport, I appreciate very much your professionalism, and sincerely thank you. I Frankly and Highly recommend Orange Auto Transport.

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