Pathetic business hours for corporate retail
Good place to go for supplies.
One of the best Office Depot stores you can visit. Great management, friendly staff, clean, well stocked, and organized.
Prices need to be a bit more competitive however a lot at your fingertips
Good place to buy cheap water. Ok place for sales on items. terrible place for stationary or files/ folders as it's way pricey and the return policy is not very long.
The manager Rob was very helpful, kind and professional today. I had purchased a printer and technically was over my 14 day return policy but I called and explained I was having. Nothing but issues with it and he told me to come in. He definitely took care of me. I ended up getting a different printer as well as store credit for the difference. I appreciated being taken care of as a customer. I will continue to shop here as always.
Terrible Personal Experience At This Store in Destin!
I needed an image printed on a sheet of paper and labels. The night before, I went to the Printing Services area of the store and the employee was great. I was able to load the graphic, put it on an Avery template, put it in Word and print them out. He allowed me to get labels printed and a big version of the graphic on a sheet of paper.
I went today to get that same graphic printed a little bit bigger, but the employee, Michael, said that he could not allow me to do that. He said that he would have to charge me a design fee to enlarge the graphic, the very thing I was able to do the night before by the very helpful staff member. I told him of my great experience last night and he said it was against store policy to do that. I then asked to see the store policy that describes the restriction since I was able to do the very same thing the night before, but he said it was against policy to show customers the store policy. I asked to speak to the store manager and he said that he was the manager. I told him to have a nice day and started to leave, then he said that there was another assistant manager I could speak to. He misrepresented himself to me by saying he was the store manager when, in fact, he (Michael) was not the manager of the store, only of the print services. By then, after being misled to believing he was the store manager and also being misled that there were *no* other printing services in Destin (he said I had to go to Ft. Walton Beach), I had enough and started to lose the ability to speak.
I HIGHLY recommend not patronizing this store if Office Max/Office Depot staff are going to mislead customers in this fashion. There are many other options in Destin to get print and copy services. Per Google, the options include: The UPS Store, FedEx Office Print and Ship, Copy Systems Business Center, and more. Please consider spending your money somewhere else.