I'm very impressed with Mr. Rooter. I was smelling a small amount of gas randomly throughout my kitchen area. The office answered my call and said they would put me on the schedule for the same day and someone would call later with a specific time. The office called back a few hours later and said a technician would be there within the hour. The technician they sent was named Ryan and he could not have been any better. Friendly from the moment I opened the door and informative throughout the process. He thoroughly tested the whole area for gas and finally determined the leak was coming from a connection point at the wall. He discussed all of my options and pricing before he did any of the work. In the end, he corrected the leak and gave me further quotes for work we may want to consider in the future. Ryan was not pushy in any way and I agreed with his recommendations during the repair. He also worked until very late in the evening to make sure it was done right. Much appreciated and I will definitely use Mr. Rooter for my future plumbing needs.
Adam arrived and found the problem within seconds. Left to get the parts he needed, returned and had my sink fixed within half an hour! Really nice guy! And he gave me a good deal. I am truly happy with the service I received today.
Within 5 minutes of sending an inquiry, I received a phone call to schedule an appointment. Within one hour, I had a technician at my house on the same day as calling. Chris did an amazing job and explained everything. I rather pay more for an amazing job than a decent one for a lower cost. Highly recommend their services.
We had a great experience with Ryan Francis. First off he was full of positive energy and you can tell that he really enjoys his job. He got straight to the point and gave us a price after he figured out exactly what needs done. He was honest, very professional and super cool! Our sinks are no longer clogged and he even stayed a few minutes after fixing the problem to make sure we were happy with the results!!!!!! Now that’s the type of plumber you want doing the work for you and getting it done correctly. Thanks Ryan & Mr. Rooter!!!
Chris provided great customer service and did a really great job. He had such a positive attitude towards the job and made it a good experience. He made sure my father understood the job step by step and knew the prices and options. He competed the job in a very timely manner and did not leave any mess behind, he was very thorough in everything. I would recommend him to anyone and will be calling him for future jobs. Thank you