Motherhood Maternity Hanes Mall

Location :

3320 Silas Creek Pkwy, Winston-Salem, NC 27103, USA
Added by Jopie, at 22 April 2016

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• Tequesha Cheek

  04 October 2017

  Based on our experience if I could leave 0 stars I would.On Saturday 9/30/17 my sister & I went to motherhood maternity to look for casual pants for work! My sister purchased 4 pairs of pants with the deal of buy 1 get 1 half off. The pants were roughly 39.99 each. The total came up to $170 after the "supposed" discounts. We didn't think much about it , left out the store and continued shopping! For some reading the total amount just continued to baffle me so I started calculating the prices & reviewed the receipt. The receipt stated "5" items sold however my sister only purchased "4" pairs of pants. We returned back into the store & instead of being greeted we were looked at with confusion and disgust as if we were in the wrong! We approached the counter nicely explaining what happened & that she was charged for 5 pairs of pants instead of only 4. The cashier pulled the FOUR pair of pants out & begin scrambling through the bag asking if a 5th pair was hiding. There was no 5th pair. That statement disgusted me as if we were stealing or trying to get over! Both myself & my sister have great paying jobs & spending any money is no issue. The issue was being charged incorrectly. So I assume the so called manager states to the cashier oh just do it as a return there was a pair that didn't get a discount! I correct her & say no ma'am the receipt clearly states 5 items sold , my sister only had FOUR & you could see on the receipt the same pair of pants charged twice! She began trying to come up with a theory of why it showed 5 items but the theory made 0 sense. There was never an apology given whatsoever! My sister was refunded a little over $42 for the additional pair of pants that she did not have & so called "hiding." She should have never been charged for the 5th pair in the first place. I hope that anyone who shops here proactively reviews your receipts before stepping foot out of this store! I have never experienced anything like this in my life. As a manager or cashier in error the least you could have done was apologize & not try to make us feel as if we were stupid! I can read clearly & calculate thoroughly! The cashier was in error yet never took responsibility.

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• Kevin Bryant

  10 June 2016

  They were very knowledgeable the clothes are very cute and comfortable to wear

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• Jordan Burleson

  29 April 2016

  Great selection for expecting mothers who want to look stylish. Very helpful staff who helped my wife find work pants, shirts and a swimsuit.

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