They utilize bait and switch tactics. Their ad shows a specially priced mattress and box springs at a great price but when you go to get it, they're out of stock and don't know if they'll ever get them in again.." However, let me show you a comparable for slightly more money."
And the price difference is over $100.00. Thieves!
I worked with Roshana at the Harshman Rd location and she was amazing. She worked with my through my confusion and eased the overwhelming feeling of shopping for my first set of furniture. She made me feel welcomed from the first moment she spoke to me.
Good deals. Being an outlet you have to have the mindset that you might see exactly what you want. Since those items go at regular prices.
VERY large back room with LOTS of stock. However, staff is far from knowledgeable and don't care to help unless they think you will spend money.
Brenda and Justin were very helpful in helping me to make my purchase. They were both friendly, personable, tenacious an diligent in helping me to piece together my purchase. Both Brenda and Justin made mine a great shopping experience. Keep up the good work
Staff were kind of odd, but we ended up finding something we liked and made for a great furniture deal, may have to make some minor repairs, but you get what you pay for.
Rosie was wonderful and helped us find the furniture that was right for us. The prices are reasonable and selection is great. Just be sure to look over the pieces carefully. Some are damaged or look like they have been used and returned.
Very helpful service from Winston and a nice selection of furniture for less than other stores.