So I called up asking if they can do a credit app over the phone cause my mom was not feeling well and she was gonna co sign for methey said of course this is at about noon! She found a car and submitted it and promised to let me know..at like 4 i texted her she said she would check right after finishing up with her customer at like 6 i text her and she said she had to clock out and was busy today and would let me know when she came back in tomorrow around 115 pm I ignored her text and called the dealership and got some one in finance.he asked me what was wrong and I told him and that its not right they should have gotten back to me with a yes or no by now or something he said well they had customers there and since i did an over the phone app i was not as important as the customers there! I have never told me i was not important as a customer what kind of customer service is that smh! I will never go back here and will tell everyone i know and even people i don't to run fast from this place they treat people like trash! I am so disappointed! I still don't know if i got the loan or not but not even mad if i did not i am more mad at how i was treated! ugh
I will never buy from here again. These guys are absolutely deceitful.
The dishonesty starts with these guys telling you a price and negotiating from there. Later did we find out they had listed the price lower on their website and 2 hours after I did paperwork I called them about it, so instead of being honest about jacking up the price, they tried changing the online price to match what they sold it. I told them I was no longer comfortable with the deal and their honesty even though we signed paperwork an hour before. They took the stand that a deal was a deal, there is no cooling off period and their salesman needed the sale to hit his numbers for the month.
Next, the salesman who sold us our used Tahoe said the brakes and rotors were brand new. We get down the road and the rotors are worn and warped, causing vibration. The front screen scrambled out and our front collision device came loose under the mirror. When I asked them to get it to fix it, they said to take it to another Chevy dealership. I even sent them a photo.
Then, the car we traded to them that they gave "top" dollar to us for is now listed for over $5,000 more than they gave us on their website.
Finally, we were supposed to have been mailed our refund check on the difference of our trade the next business day, and over 3 weeks later I had to call again today to get them to send me my check.
Again, I will never buy from here againworst buying experience of my life so far.
Very friendly and always helpful! Best prices around!
Not a good experience. Trust me
Taken car for oil change tire rotation in and out they are fast and friendly
We bought a 2017 SilveradoWe love the truck so far but the service was horrible. The sales manager we dealt with was rude and uncooperative. When someone is buying a vehicle of that expense the service manager should be bending over backwards to make sure your buying experience is a good one. I walked away feeling horrible instead of being excited about our new truck. They will never get our business again.
Mid has a large variety of new and used cars. There prices are competitive competitive and sales person are courteous.
Nice people. Great service! Highly recommend this place.
Bought a 2015 Chevy Camaro off them and I regret it. The car is a piece of crap. The roof has 2 strips one on each side and the passenger side came dented all the way down it and they won't fix it. The car looks horrible! It also wobbles and pulls every time it's drove the car just turned over 15,000 miles and after taking it to their service department it's worse now than before. The don't seem to want to fix the car after you purchase a car off them even though it's under warranty. The last time I took it in I had to sit there for over 4 hours for them to tell me they need it to come back again. The car shuts off whenever it feels like it. I don't see how they can let anyone leave with a car that they know os shutting off when you are driving..that's dangerous and could kill me!! I have talked to GM customer service and they are supposed to be monitoring the car now while they attempt to try to figure out why it's falling apart already. I've never been so disappointed in any car I have ever bought before. The loaner car they gave me was filthy inside and out. Like it hasn't been cleaned in a very long time. This is the worst experience I have ever had and wouldn't recommend anyone to buy a Chevy Camaro unless you want a $30000 lawn ornament
This place is ridiculous I called and got bounced around on the phone! I have been up there once over an hour drive they said they could help me only to find out I need a co signer than once I got a co signer they would not talk to me over the phone to set up a time to drive back up again! Plain and simple customer service sucks here as well as they look at u like a number that can be added to their bucket smh not a place I wanna give my business to any longer and I am glad they never helped me I don't have to say I got my car from that God awful placejust disappointed for sure! Seems like there is nothing but bad reviews on here from unhappy customers just read about mid state before you go customers r the best way to see if a business is good or bad and this manager offering sorry's to everyone who is posting smh what u need to be doing is getting your staff in check so this stuff does not happen any more!!!!
I was very pleased with the way they worked with Us!! I was looking for a certain kind of truck and they had it. Even though it was 2 hours away we would go back and do business again!! Thanks Duane and Patrick, I will get another plaque made up for u guys haha!!