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Added by Jopie, at 10 August 2022
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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5 Reviews
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04 December 2022
We have used Mid Florida Heating and Air since 2008 when we had to get a new HVAC system. They have done the preventative maintenance as well and now we are replacing the HVAC with a new system. They have always been straightforward with recommendations and service. They answer all our questions with a professional attitude and knowledge. Zane has worked with us several times and always follows up after the service call. It's nice to know you can count on a dedicated service company to do things right, especially nowadays! Thanks to all at Mid Florida Heating and Air!
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21 November 2022
Over promise and under deliver is the company motto. Every single contact I have had with the company has been initiated by me. Sold an incorrect product, then had a no-call no-show for service of said product. A month later had correct service that service manager was supposed to be present and did not show. We have been waiting a month for 3 vents that were supposed to be delivered. I have placed 2 phone calls to the office with no response or return call. I can not believe they are still in business. If I could rate 0 stars I would. Your time is not valued and their words produce no change or action.
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15 November 2022
I called and reported my unit being out on September 26th. Spoke with a rep that told me the part was on back order. I completely understood the part was on back order but when I would reach out for updates I received a different answer each time. I would have to call the company and when I did the representatives were rude and acted as if I was bothering them. Mind yourself it’s now November 14th I still have no A/C and an child at home who’s an asthmatic. I asked for a portable unit and was told there were none available. They don’t care and now when I call they hang up the phone or put me on hold and never come back. This is the worse customer service I have ever experienced in my life. Looking for another service provider now!
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19 August 2022
Wesley was knowledgeable and professional. He found a problem with the air handling system during the maintenance visit and showed it to me. He explained the difference between trying to fix it and purchasing a new unit. He was understanding of my situation and showed me options if I chose to replace the system. The most economical solution appeared to be to replace it with a reasonably priced unit. He scheduled the replacement service within 2 days.
I have been a Mid-Fla customer for 10+ years and found them to provide excellent service with customer consideration and respect. Their staff and technicians follow the company motto of respecting customers and offering them quality, fair and friendly service.response / report this review -
17 August 2022
Ken was outstanding, he has been looking after our old unit for 2 yours and finally needing a new unit. He was honest and extremely personable. He told us what what he recommended and we decided what we needed to fit our needs.
Peter did our actual installation and nothing more than respectful of our property. He was very friendly and personable and very professional.
I can’t say enough about your organization, highly recommend your organization to anyone that needs your expertise. Office staff have always been friendly and accommodating.
Thank you!
Kris Hansenresponse / report this review
