After reading reviews I was skeptical about staying here but it wasn't as bad as some people claim. There were some stains on window seat but all in all room was very clean. Never heard anyone in other rooms it was quite and I slept well.
Breakfast was good for free.
Rooms was nice but the walls were paper thin. Heard conversations from the next room until almost midnight. Then in the morning when the upstairs room shower ran, the pipes in the wall were knocking loudly. Would have been nice if the Heating-A/C fan could have been set to run continuously.
We are paticular about our motel room but we stayed at the Microtel in Manchester, Tn. and we were treated well at the front counter, I was personally shown and given the option of 2 different rooms. (I had reserved a room at a nearby motel online and was extremely dissapointed at the filth and smoking in a non-smoking pet friendly area). But this Microtel motel was very clean, friendly, accommodating, good breakfast and pet friendly as well!
I would not hesitate to stay at the Microtel again!
Thank you for a great experience all around!
Clean room, happy stay. I think location was nicer than some other Microtels. Check in was a nice experience. Would stay again.
Beautiful spacious room. Great amenities. Staff is very friendly. Great breakfast. Very clean. Very reasonable price.
loved the staff. Rooms were decent. Price was decent.
I booked a reservation directly at the hotel's website. My girlfriend and I were travelling with two cats. The website divides rooms by regular and pet friendly. There was no indication that there were any additional fees during the entire reservation process, nor was there any in the reservation confirmation. But, upon arrival, were were slapped with a $25 fee for the two cats, over and above the quoted price for the room.
I complained to the desk clerk to no avail. There was no manager available on a Sunday.
I called Microtel Customer Service and received nothing but an apology. The rep indicated that Microtel and Wyndham have no say over fees charged by the local management.
Will NOT use a Wyndham property again. Should have stayed at the Red Roof across the street. We stayed at one of those on the way to our destination, and I decided on Microtel for the "deal" that I was getting. No deal in the end.
Excellent hotel, especially for a $55/night rate. Clean. Comfortable. Wifi. Good shampoo and soaps. Good towels. Decent beds. Quiet.
I'd recommend this hotel for anyone.
Have been here multiple times in the past 3 years. Unfortunately, the place is starting to show it's wear and tear. The blankets and sheets were not clean and the carpet in the room is looking dirty. At least in our room, one of the family members woke up to multiple bites (draw your own conclusions). Final deal breaker was breakfast. While the menu is bigger, it was unnerving to watch the staff place buckets on the floor to stir up gravy and waffle mix. Seems like there is a better and more sanitary way. Disappointing as this was always a welcome stop on the way home. Details are being missed (screws missing in elevator panels for instance). Hope it improves.
Even though the room was non-smoking, there was a lingering cigarette smell when I walked in. I suppose that's because the room was a smoking room years ago, and the smell will always be in the walls. The facility was nice and the people were friendly. The breakfast was better than most because it had eggs and sausage.
Room was a little musty but other than that it was good for a good night sleep. Easy access to the interstate and food.
The hotel is super convenient to the 24. I like that it's pet friendly which is why I have stayed there twice now on my journey from Georgia to Indiana. My problem is with the paper thin walls and large gap under the doors which allows you to hear absolutely everything happening in the hallway at all hours of the night. I travel with my dog who in turn heard everything all night and wants to growl and bark resulting in me getting little sleep. Also the room could have been cleaner and the breakfast is pitiful.
Wrong Card Charged, Dirty Rooms and Broken Equipment. General Manager Steven doesn't take responsibility for any of it. Called to confirm that a crib was available and we were told that there was. We checked in to the room and unloaded our vehicle. Within 5 minutes we were told that the Pack n' Play was broken. I ask why they didn't replace it when it broke and the answer was, "I don't know". Because they didn't have a crib we had to load up again and drive 45 minutes north to Symrna. Before leaving I was offered excuses about them being very booked because of a music festival. Cigarette butts all over the sidewalk and people seated in lawn chairs smoking within 10' of the side entrance door. I won't name the front desk employee because the reality is that this is all reflective of the management and ownership of this hotel. Do yourself a favor and stay at the La Quinta in Symrna. It's a superior facility and John the GM at that hotel is definitely better suited for the hospitality industry.
I've stayed at several Microtels. They are small rooms but clean. This one was by far the nicest I had been to. It looked recently remodeled. Staff was very pleasant. A little pricey compared to other Microtels, but not bad.