Great visit. Waiting area is clean and coffee is fresh.
I was very satisfied with the work the mechanic (tech 22) did on my car. Lorie was very friendly and explained all the work and charges on the bill. It was pleasure to do business with them.
I hate buying cars. But I trust this place. They are so helpful and not pushy. And the service department is phenomenal. In fact I like the service department so much that it is the determining factor in where to buy my vehicles!
Great Sales experience with family. My parents and my Mother in Law have purchased and leased from Mastel. I have had service done with no issues. Highly recommended.
Love my new car! I Truly appreciated all the help I received, everyone made you feel special, even though I was not buying a new car. Thank you all, especially David Bess! I'll be back for my next car!
Laurie was amazing to deal with! They called before they did anything and even took care of a recall I didn't know about. So happy with my hometown service!
They informed me of everything that was going on with the recalls. They checked out m car and found problems and fixed them. Laurie was very nice to work with.
Regular oil change and tire rotation scheduled with service manager the morning of my service work. I dropped my truck off and stopped back to check on progress and it was completed to my satisfaction. The service manager went over all the work completed and explained the condition of my tires as well as all fluids and beltsI left with a very good feeling and highly recommend this location for service work.
I recently had my Ford Mustang at Mastel Ford for a factory recall. Lori, the service manager, took care of my problem in a timely manner. He had me in and out quickly and explained what needed to be done to the car. He was friendly and informative and I left the dealership well satisfied with the entire process.
I have had great experience with mastel ford Lincoln. I bought a ford escape from them and it is amazing. I am in love with it. They just did service on it for a reasonable price and did it fast.
We've always have had a good experience when dealing with Mastel Ford. Talk about friendly sales staff and service that are very professional. They'll bend over backwards to help you. We've been more that satisfied with every vehicle that we have bought from them either new or used. What a relief knowing that they have such a professional staff and service department so close to us. Thank you Mastel Ford -Lincoln for being here.
Love that I can go to Lori and her Team with a specific concern and they give me full detail rather than simply saying, "yes, you need to do this right now". I appreciate the hard numbers and timetable they provide so I can make the decision on repair timing. Top notch service and always treat me so well! Thanks Lori and Mastel Tech Team!