About
Location :
Added by Jopie, at 13 August 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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6 Reviews
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30 October 2021
Ask for an itemized billing statement as I, as well as my insurance company, was charged hundreds of dollars for two injections that I never received. You also receive two bills, one from “University Physicians” and then one for “MU Healthcare” or something to that effect so that they can charge you and your insurance twice for the services you receive, and apparently for services that you don’t receive as well. I also received my first bill with the erroneous charges for the injections on a Monday for the first time, and they were calling on Wednesday for payment. The bill did not state injections either, that was on paperwork that I received from my insurance company. It was under a general description on their billing. They have purposefully made their billing practices confusing as well as using vague descriptors on billing so YOU don’t know as a customer what they are charging for and the departments that you have to work with when THEY make a mistake are not coordinating at all to purposely make things near impossible to correct. It wasn’t like I received excellent care either, it was sub-par at best. The doctors are of low to mid quality.
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09 September 2021
Forcing 100% remote workers to be vaccinated or be fired is ridiculous. Nice way to treat your employees. Discrimination at its best.
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22 April 2021
Top Notch. 1,000 x better than Mayo .
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12 January 2021
Truly one of the worst customer service experiences I've ever had. They mislead me about the price of my treatment by telling me I was covered and then billing me for over $700 (all while blaming my insurance). Half of the staff is incompetent and will give you flat out incorrect information, I was initially told there was no way to reduce my costs (that I only had to pay because they told me incorrect information), but was later told by a different rep that there was a way to decrease the amount for out of pocket. Incompetent and irresponsible, they should face legal action, because if you look through the reviews or ask around, my experience is not unique. Shameful. Go to Boone.
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17 December 2020
Crooks, wont tell you upfront how much things cost. Would not have gotten treatment if I had known the prices after insurance and now I have a bill for over $500. Terrible and MU should be ashamed!
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20 August 2016
The staff in the billing department has no idea what they are doing. I will do whatever I can to never come back here just to never deal with this again.
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