Sean the owner is a straight up guy for scooter rentals in Key West! I’ve been renting scooters here since the late 80’s and have been extremely pleased with his customer service as well as the friendly staff that work there
The guys at the Moped Hospital (Shaun and Henry) were amazing. The price was very reasonable and Shaun even gave us a map with cool places to check out. And the scoot coupe we got was so much ride around the island with. Full marks, 5 stars, 10 out of 10 and 2 thumbs up
These people make you feel welcome from the second you step on to the lot. After a not so good experience with my wife and scooter the prior day we decided to get a golf cart from a different rental company. Best choice made was with this company rates are best in town along with customer service. After a hot few hrs walking around Key West, I received a call that our golf cart was towed. We were in no way treated badly they felt bad for us but I told them it was no big deal and paid the tow. They called us back and decided not to charge for the rental being that we got towed. I am a buisness owner myself and must say that the customer service is the best around. Highly recommended for treating you like friends and family.
This place is awesome! The price is very affordable and the value is awesome. We worked with Henry and he provided friendly service. My wife and I came to key west for our honeymoon and renting a moped from here made the whole week a lot of fun. We will be renting from here on our next trip to key west!
Best place in Key West to rent mopeds. All mopeds are clean and maintained well. Very reasonable rates and you don't have to pay until you return the bike. Rented from several others over the years but they are the best
Nice people, priced good for an island, everything is made in China
Love this place. We came on a Monday and got scooters for 3 hours but he even let us bring it back the next morning with no extra charge. Definitely recommending this place to friends
My experience was frustrating with this place. We went in and rented two scooters, one for myself and one for my husband. They didn't check to make sure they were in great order, because my brakes sucked and I didn't have a headlight. We had to go back to trade mine out and a gal came out, actually inspected it and we were on our way. When checking the scooters out originally, they asked which hotel we were staying at. So the next day we went to return said scooters, which was on Thanksgiving Day. They failed to inform us that they wouldn't be open.so spent roughly two hours wandering around trying to figure out what to do. But chance we see the manager at CVS who apologized and said they forgot to take out number.but forgot to call our hotel I watched him write down? To top it off, he says he'd give us a discount for the huge inconvenience. Hilariously, we were charged full price.
Thanks for the bunk scooter the first time.
Thanks for making us miss Thanksgiving dinner.
Thanks for lying about the discount.
Avoid this place, they're incrediblying unprofessional.
The worse bike rental you can find in the entire island! He promise us, in the morning, that we'll rent bikes (5 bikes) for all day, but at 5pm o'clock he call us and he pretend we return back immediatly the bikes. He ruin our vacation
Shawn and his staff go out of their way to accommodate the customer. The bikes worked great. But most of all, he worked with our schedule with pick ups and returns. We are repeat customers and Moped Hospital is the only place we'll get our bikes on our frequent KW trips.