I use the Service Department frequently. The service is always fast and friendly. John and the rest of the staff are over the top. The sales personal are quick to answer any questions and I have never felt rushed or anxious.
Our experience at Lyons Chevrolet could not have been better. Laura was prompt, courteous, and very professional. Everything was explained in detail and all questions answered without hesitation. Great experience!
Had my car serviced here for the fourth time last week. The first three times rated five stars but I almost took it all away because of the last one.
The price of an oil and filter change went up $20 without any warning; this was blamed on corporate, and while I accept that as fact, it doesn't help my wallet one bit. Attempts made by the front office to explain this away only served to compound my frustration, which I proceeded to make quite obvious.
Well, as they say, the squeaky wheel gets the grease. The OWNER of Lyons has extended an apology and offered to make it up to me; I consider this to be above and beyond and have restored all but one of the stars that I had taken away. That said, they're still Mr. Goodwrench, and I appreciate their attention to detail, so I recommend Lyons with one caveat: ask about price before you commit.
I had to bring my car in for service due to a rodent having chewed through the EVAP Vent Solenoid wires. Everyone was very friendly, courteous and helpful. The time and cost quoted for the repair was good and actually came in a little cheaper than the quote.
I had the opportunity to speak with the technician before and after performing the repairs. He is very knowledgeable and courteous.
This was a great experience with the service department.
Excellent service! Clay McCarthy made the car buying process so much easier than I thought. He kept me fully informed on the entire process which made it a great first time buying a car. I will definitely refer anyone looking for a car to go here.
We love dealing with Lyons Chevrolet. We have always had wonderful service from all of the employees.
Great place to buy a car, they really stand behind there vehicles and have a great service department.
They all go out of their way to make you feel welcomed. John in the service department even walked me to my car, opened my door and closed it once I got in. What an outgoing gentleman. Great company
EVERYONE that I had ever dealt with at Lyons (in person or on the phone) has treated me like family. I tell anyone looking for a car to go down to Lyons. Their customer service is second to none. IE: I was being transferred to the service department, I probably was on hold for 60 seconds, the first person picked up and apologized for my wait, and when I did get connected to the service department, not 30 seconds after that, the gentleman apologized like I was waiting for hours. They made me feel like they appreciated me as a person and my time, and not just my business. This is something that I feel is lost to most companies. I will always deal with Lyons before I deal with anyone else, which probably means I will only deal with Lyons
Always easy, they pick my car up, return it, and i barely have to do anything. Love the service at Lyons
Love the folks at Lyon's! They treat you right and I feel so safe and elegant in my new Buick Encore. I would never buy a car from anyone else.
Greasy tire dressing doesn't belong on new vehicle tires. I asked that the vehicle not be hand washed, my request was ignored. Took 2 full days to remove swirls in clear coat from hand washing and scratching My calculated payment number changed (three additional payments) and there is a discrepancy of $125.00 I did not agree to.
I have been buying from Lyons Chevrolet for 8 years, and have had excellent service with the sales department and service. Everyone at Lyons Chevrolet strive to make your visit as comfortable and helpful as possible
Excellent staff, worjed with us every step of the way. Went way above and beyond. Recommend them to any and everyone. Thanks Lyons Special thanks to Michael K