About
Location :
Added by Jopie, at 23 April 2017
Opening Hours
- Monday 7:30 AM – 9:00 PM
- Tuesday 7:30 AM – 9:00 PM
- Wednesday 7:30 AM – 9:00 PM
- Thursday 7:30 AM – 9:00 PM
- Friday 7:30 AM – 9:00 PM
- Saturday 8:00 AM – 9:00 PM
- Sunday 10:00 AM – 7:00 PM
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13 Reviews
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27 December 2017
Latoya helped me find my dream car! I absolutely love my 2018 GX 460, its everything I wanted and more! Both Latoya and Mauricio helped to make the whole buying experience quick and enjoyable. I never felt pressured and Latoya showed me a range of options at different price points that fit the description of what I was looking for. I was there without my husband and with my 2 young children, both Mauricio and Latoya were amazing with my kids. After the sale was complete I could not find the keys to my trade in, Latoya and Billy searched the dealership until my keys were found and helped me transfer over car seats and the other items I had in my old car. Needless to say, customer service at Lexus of North Miami is phenomenal! They definitely have a customer for life.
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24 December 2017
Everyone is always amazing at this dealership. That's why I keep coming back here, recommend it to all my friends and family, and I wouldn't go anywhere else to buy a car from. From Alfred, to Frank, Henry everyone is amazing here.
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06 December 2017
Billy is the sales associate who helped me pick out the NX 300. I absolutely LOVE this car and it drives like a dream! He was really great all The way around. Very professional yet easy to talk to and didn’t act pushy or rude just to make the sale. This is my first Lexus so of course I had a lot to consider (because running numbers in your head while looking online and the variables thrown at you in store are two very different things) but it all worked out in the end wonderfully. He was very patient with me, put me in the perfect car and I definitely recommend Billy and his team if/when you go in to look for your next Lexus. They’re awesome! Thank you :)
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01 December 2017
Meir, this gentleman really knows how to provide a great service, very knowledgeable person. If you ever need a car ask for him he will find an option. And take good care of you.
Thumbs up!!!!response / report this review -
30 October 2017
Awesome and amazing experience as usual. I’ve been knowing Terry Bean for almost 3 years since he’s been with Lexus of Kendall and I’ve followed him to Lexus of North Miami. He’s family and I wouldn’t want to do business with anyone else!!!! Amazing customer service
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17 October 2017
Our friends just got new Lexus NX 200t. From the all dealerships they’ve chosen North Miami. So we went there as well. If you’re looking for the awesome salesman ask for Billy. Very professional! You can actually work with him. No pushing, no rushing, very informative. It was a pleasure working with Billy. Nice impression!
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06 October 2017
Hi, My name is SANDRA. My experience here was great. Everyone was very professional. My car salesman by the name of VAL, was very easy to get along with and convincing. I enjoyed the atmosphere and the employees warm personalities. I recommend all to visit this LEXUS Dealership. I walked in just to look around and ended up purchasing a car.
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03 October 2017
Had an awesome experience at Lexus of North Miami. Thanks, Stan V. for the exceptional service and professionalism you showed throughout this process.
Oh, I cannot leave out Mabel. Thanks for your bubbly and warm personality to get me through the finance process. Even though no issues that process is very long and exhausting.
Thanks again,
Janeen W.response / report this review -
12 June 2017
My sales person was Todd he is very customer oriented and so calm. My service person was Harvey G he is also very calm and nice. I would recommend this dealer to everyone when buying a vehicle. Thank you guys I'm enjoying my RX 350. Have a great day!
Carol Lewisresponse / report this review -
31 May 2017
Yairon was one of the best car salesman I have met. Very polite and hard working guy. Finance manager was great and got the deal done quick! 2 1/2 hours start to finish. World class dealership!
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25 May 2017
I was very pleased to be customers of Lexus of North Miami. Went in yesterday for routine maintenance and left with a new car! Couldn't beat the deal! Staff and management are great! Thanks Henry! We will definitely keep coming back and we will be sending our friends!
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16 May 2017
I was very happy with my experience in Lexus of North Miami.
Very polite customer services.
highly recommend to anyone looking for a good car ..and Free car wash!!!!
Thanks Abraham Martinez for made that happen and also the Manager who help me too.
Monicaresponse / report this review -
30 April 2017
My experience here was absolutely TERRIBLE. I would give this no star if I could.
This is the last place I would recommend a friend to service their car in- managers to solve your issue are USELESS.
I scheduled my 10k mile service appointment 3 weeks in advance. I planned to come in at 12:30pm on my lunch break because I was guaranteed a loaner when I scheduled over the phone. Today, before making the trip, I call again to verify there are loaner vehicles available and I was told "yes".
Upon my arrival I was told to see Harvey and ended up with another advisor who's name I don't know. I ask him about the loaner. He tells me to "take a seat, it will be no longer than 20minutes" which is still not what I expected being that I verified. I try to be patient and have a seat.
Over the next 45minutes I begin calling Harvey and calls are fwd- I step outside and the lot is full of loaners and 1 has still not been given to me so I can get to work.
I step in the mans office and say "I don't mean to be a bother but I have to go" at this point I was very upset. The man says "I will figure something out"
He pulls ups with my car and there is not a thing done to my car! Meaning I was in this dealership from 12:20pm-2:00 and they bring my car with absolutely nothing done.
I tried to get a manager for assistance and he was too busy to help a customer.
What is the purpose of scheduling so far in advance to guarantee a rental if you're not giving me one?
DO NOT TELL YOUR CUSTOMERS YOU HAVE LOANERS AVAILABLE, WHEN YOU DO NOT!
I work at a car dealership myself and I would never recommend anyone to this place, at all.response / report this review
