Terrible management. Called to get price was told 53.00 but I would get 10% off. When I showed up the price had changed to 60.00 and nothing off. Was told 10.00 animal fee but was charged 15 plus tax. Rooms were filthy and the toilet wasn't working properly. I asked for a late check out and was told no that they would call police. Im turning this run down over priced under paid employee business in. 1 housekeeper to 31 rooms in one day is way to much for that poor woman to handle. Also she has to pay over 260.00 week to stay there. Unbelievable. Stay away from this place it is a very bad business.
First when we called they said 10% discount then when we got here they did not offer the discount then they said 10$ for our pets at check out they wanted 15$ and if we didn't pay they were going to file a police report stay away from this place management are very rude and they lie STAY CLEAR OF THIS PLACE! it says 53$ but ended up being 75$ there are much nicer places for a cheaper rate and staff is much much nicer
Housekeeping staff are super nice people. Cannot say the same for management and their family.
There are no safes in the rooms. Be sure to take all valuables with you when leaving for the day.
Great view on upper level new tvs quiet overall good place cheap price
Good price. Not the easiest to find. May have a mold issue. Quite dated, but quaint, and cheap.
Rooms are really great, big, clean. Up the hill so area is very quiet. Fall starting to see the whole town below Knights Inn. Continental breakfast not worth it. Bring your own food.
very nice hotel n friendly staff as well. we love to stay there!
Cheap accommodations. No view, run down, poor breakfast. It was relatively clean
I enjoyed my stay, it's like stepping back into the late 50's with the bathroom color schemes and that's fine with me but it would be nice if someone payed attention to the tile grout lines and cleaned them and touch them up with a grout pen. It needs a little TLC that said its quaint and quite as is the area it's located. My room had a fridge, a micro wave and a flat Screen TV. All of the rooms had a chair out front where I checked my email. The internet is slow so thatis all I could do because my provider isn't a provider in the area and most of the travelers in the area had the same problem. I would stay here again it seemed safe and the folks are nice.
NEVER STAY AT THIS MOTEL!!!!!!!!!! my wife and i are currently staying here. we got here on 4/30/17 around 12pm. i called around 230am to see if it would be possible for us to check in early he said that it would be fine. we also asked if they had cribs we were told yes. we got here around noon we were made to wait until 2pm to check in after calling early morning to check in early so we couldnt. they then said that they could move us to a room with 2 beds. ok thats fine ill take the room with 2 beds. oh you have to pay 5 dollars right now for me to move your room. ok thats fine i will pay 5 dollars for us to move rooms. then i asked just 5 now for the whole time we are here. no pay 5 dollars per day. im like no im not paying more for your mistake. they then called the manager who was at a different motel. they had a crib there and made us wait until 6pm for the crib. keep in mind that my son has been in a car since 230 this morning. hes cranky and ready for a nap my son had to sleep on the floor in the motel because of there mistake. i wasnt expecting this place to be 5 stars or nothing like that. but come on your customer service should make up for the cheap rates. NEEDLESS TO SAY I WILL NEVER STAY HERE AGAIN!!!!!!!! im only giving this 1 star because i cant leave no stars
Awesome view. Good price for what you get. Room was clean but outdated but I didn't mind that. Nice staff and they accept pets. Right off parkway. We will be back. No pool but that's ok.
I'm giving this motel a 4. The staff, service, and manager are exceptional. I always ask for a room on the top of the hill because I enjoy the view of the city at night. The rooms are very spacious and they have been clean every time I have stayed there. I will say the rooms could use a little updating, but considering they are clean, have free wifi, and usually have the best rates in town, I can't complain. Actually, I would pass up a lower rate on my next trip to Galax if another establishment was lower just because I enjoy staying at the Knights Inn.