About
Location :
Added by Jopie, at 18 January 2016
Opening Hours
- Monday 8:00 AM – 7:00 PM
- Tuesday 8:00 AM – 7:00 PM
- Wednesday 8:00 AM – 7:00 PM
- Thursday 8:00 AM – 7:00 PM
- Friday 8:00 AM – 7:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday Closed
Gallery
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5 Reviews
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18 August 2016
The service department is top notch! Went to Kings to have some work done on my truck under warranty that a previous shop had done. Dave the diesel mechanic was amazing he went above and beyond to make things right. Very talented young man! The office personal was amazing all the way up to office/ shop manager. Took the time to ask questions and we all got to know each other made me feel at home and comfortable. Hands down the BEST experience I have ever had with any service department. And Dave blew me away with his knowledge and customer service. Highly recommend Kings service department for all your needs. OUTSTANDING!
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20 July 2016
Honestly the most awkward Ford dealership I've ever been to. The administrative staff seriously works out of a trailer in the parking lot, and none of them have ever really been capable of processing even a simple oil change without having to find a superior or veteran of the work place to help them navigate the computer system. They're currently doing renovations, so hopefully it will liven the place up. They don't have many options on the cars to choose from in the lot either. On top of all that, it is nearly impossible to navigate through their cramped and overcrowded parking lot.
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30 March 2016
Scheduled service, dropped car off and it was never touched. The customer service was atrocious and the lady handling my paperwork and service could not have been more rude and disrespectful. I will not be taking my vehicle here in the future.
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16 February 2016
This dealership is great. They went above and beyond to make my buying experience awesome. Our sale men John Boatright listen to all my needs plus the needs of my seven year daughter who was with me. I love my 2013 ford escape, and Richard in finance even saved me money from what I was paying. I will tell everyone if you want to deal with a dealership that still has values and not a numbers game this is the place to go. Thank you, Kings Colonial Ford.
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25 January 2016
Horrible service experience with my new F150! I purchased the Premium Care extended warranty through Ford and ended up paying for the $500.00 repair myself. I provided Ford documents showing the warranty four days prior to picking up my truck, yet they could not help me. They were "too busy". Getting someone to return my telephone calls was impossible.
I will try to obtain reimbursement but not holding my breath.response / report this review
