trolololol
I just had the worst customer service I have had in years. I was inquiring about a vacation property by email and after a series of vague questions by email they suggested I call to talk about it. I did and was greeted with a rude agent who was short with me, yelled at me, told me my emails (no more than 2 sentences) were sarcastic and I deserved the treatment I was getting. She yelled at me and ended up hanging up on me. I got off the phone shaking, not knowing what had just happened or how a conversation about a vacation rental had just turned into an attack on me.