Kerns Chevrolet Buick GMC

Location :

218 S Walnut St, Celina, OH 45822, USA
Added by Jopie, at 27 December 2015

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• Steve

  19 September 2017

  I highly recommend the salesman Kyle Miller! He was there to attend to all my needs and found us a vehicle we love! Thanks again Kyle for the awesome Ford Edge!

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• Deborah Cowdery

  18 July 2017

  Great service. Always willing to take the time and check out my concerns.

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• Michelle Brown

  30 June 2017

  Felt turned off by the quirky sales manager of service department, I'll go another place next timesorry.

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• Lila Kincaid

  19 May 2017

  Drove 2 hours and bought a used car from Kerns, within the week it had slit in the radiator hose close to the dashboard and caused it to overheat. The timing belt snapped and the engine locked up. Many things it said it had online are not true including the power locks, am/fm radio and air conditioning were said to have worked and did not, at least not well at all for some of them. The horn and cigarette lighters also were broken and the visor lights continuously stay on when the car was running since the mirror covers were broken. The battery was junk and had to be replaced by AAA ON THE WAY HOME. The car immediately stopped working the moment I pulled into a rest area without me even putting it in park. It shut off while it was rolling! They said they changed the oil, which they may have. But the oil dip stick was melted to its holder and the owner actually broke it off when trying to help me check the oil. Not too happy with my purchase considering within a week it's junk.

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• Brenda Walker

  27 March 2017

  I found the car that I was looking for. I made an appointment 3 days in advance just to find out hours before my appointment the general manager had taken the car out. With little convincing Tom and Scott made sure that the 2016 Equinox LT that I wanted was there. Other then that no hassle. I bought that SUV. Thanks guys for being so nice and friendly.
  Brenda Pitts

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• Bill Chinn

  27 October 2016

  Jim and Chris and all the other workers are friendly and very helpful. It's a pleasure to have my service done here. Thanks Kerns.

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• Jim Washam

  30 September 2016

  Have bought all my cars there for over 7 years. Have always been taken care of. Must understand, you must always have your mechanic inspect your vehicle PRIOR to signing as AS IS sales agreement.

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• Allison Brandt

  16 January 2016

  kerns lost my service. I took my new car, that I bought from them, in to have it serviced because it was already having problems after 4 months, and when I picked it up the service office was closed and a man told me I owed $40. I paid it with cash and he gave me a paper. Now I keep getting phone calls saying I owe this. I called the owner and he was very rude to me. Not only did I pay $40 for service that got me no where, but employees at kerns destroyed my fiancés brand new $180 shoes that I bought him when he worked there and they won't give us my cd case full of CDs back. After paying the $40, that I ALRESDY PAID, you guys completely lost my service, and you will never get a dime from me, friends, family, and everyone else who asks for my recommendation/opinion.

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• Amy Kyle

  03 January 2016

  Bought a car in July with 95000k. Didn't buy an extended warranty. The car was 5 yrs old. Who thought you would need one with it being so new.well5 car pmts later the transmission blew up. Costing $3700 to replace it. Of course THEIR not going to help me out with any of it because I didn't buy a warranty. It sucks when your out there working every day my husband is a former Marine who asks for nothing we have the car pmt and now trying to figure out how InThe world were going to pay for this repair. I just wish people would do right with people who are contributing to society everyday and just can't get a break. Feeling very low to start out the new year.
  Thanks for screwing us over. I'll never buy or recommend Kerns to anyone, just the opposite.
  
  

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