Everyone here is great! I️ve never had a bad experience. Very accommodating and quick to meet your needs.
I worked with Doug and Ben to buy a used Subaru BRZ. Everyone was very nice and made the experience of buying my very first car by myself go very smoothly. They also have a lot of nice cars at good prices.
I have had a great experience at Kenny Ross starting with the purchase continuing through the car maintenance. The staff is friendly and professional, the facilities are clean and comfortable and making a service appointment is very easy as well. All said, it's been a 5 star experience.
Ask for Johnny Cash! He will take good care of you, give you a great demo, and work out a fair deal. This was the best experience! The only thing I wish is that the finance manager would have been a little kinder but other than that it was great!
I scheduled the appointment for the first oil change using K. Ross's online scheduling. That worked great and was easy. The people who greeted me when I arrived were friendly and inquired how my new F-150 was running and how I liked it. This was the first time came back to K Ross for service in 20 years and I believe there is a complete change (for the better) from my last visit. I will continue to have my 2017 F-150 serviced there.
Great service. Had my car seen in less than a day and fixed the same day, fast and easy!
Friendly people and good prices. They always take good care of me and my car!
Great customer service. Fixed my problem and gave me a warranty on top of it. Highly recommend their work.
I recently had an oil change/tire rotation done. I didn't have to wait long and the work was done well. They also washed my truck.
I own my business, my time is valuable, like everyone's. The quick lane staff are top tier! Richard Kolling has always treated me as if I was the only customer who's vehicle needed in and out, while we all know he's got a dozen at a time. The tech who did my oil change and vehicle check-up, Alex, took extra time to explain the need for fuel filter checks on my diesel(and that I didn't need it yet) and what kind of life expectancy they should have. He went above and beyond as most techs don't want you in their way(it was also end of the day about 7pm). I have dealt with the Kenny Ross service center for about 4 years now and won't consider another location, I believe leadership is extremely important and when I've had an issue beyond simple oil changes, Geoff Jordan handles the task to make sure I am satisfied and it's staff like these people that will keep me buying trucks from only Kenny Ross and having them serviced by them!!!! Thanks guys, you save me time with zero quality sacrificed!!
They had cracked my windshield as I was purchasing the truck and didn't even say anything. They repaired it twice and still don't look like it did when I purchased it. DO NOT GO THERE, THEY ARE DISHONEST AND DEFINITELY DO NOT HAVE A REPAIR DONE THERE.
Service advisor was friendly, courteous and professional. Vehicle was serviced and inspected in a timely fashion and was washed. Kudos
We are very pleased with our 2017 Ford Edge. All of the people we worked with at Kenny Ross Ford were very professional and a pleasure to work with. Gave us the best pricing of all of the dealers we contacted. We plan to purchase our next vehicle from these folks and will recommend them to our friends.
Wow! I was amazed at how fast service was for an oil change and a state inspection. I had even opted for the free shuttle service (within 10 miles of shop) as they looked busy when I arrived. But they called me about an hour later and my car was ready! I definitely will be bringing my car back there - especially since they wash it for me!