Just got my furniture delivered yesterday and my mattress, boxframe and vacuum is missing. Called yesterday they said they would contact me back.. they didn't since its not their problem.What is worse is that at the time of packing they didn't actually put these items on the inventory. I was DUMB enough to not actually check the inventory thoroughly to notice that they hadn't included these items. How are they going to wite down EVERYTHING in the bedroom except the mattress? Now I only have my receipt of buying the mattress as proof. My advice for anyone moving from fort riley is CHECK YOUR INVENTORY LIST AND TAKE PICTURES BEFORE THEY PACK EVERYTHING. I'm keeping this review up until my mattress is found or refunded.
Absolutely the best moving experience we’ve had! Easy to work with; quick and easy quote process; on time and very polite and careful with our belongings. We had everything stored with them on-site while renovating the home we were moving to and nothing was damaged. When it was time to deliver, they worked tirelessly to finish and were wonderful to work with and reasonably priced. We would definitely recommend this company!
Not pleased with the condition of our furniture after taking it out of storage.
Nicole, Todd, and Lance came out today on the packing team. They were professional, fast, careful, friendly, and effeciant. They were careful with our things and even though my 11 month old daughter wouldn't stay out of the way, they were nice to her and looked out for her until we showed them all that was needed. They carefully padded frames, labeled boxes appropriately and before they moved to another room, they double check to ensure they got items we meant for them to take.
I have met one of their company managers and he was professional and provided good service as well.
The lower reviews below me, I don't see how or why. You have to be nice to receive it. These folks are great team members.
Thank you all. Next is the loading team.