Least organized boarding. Passengers were not directed to seats or cars, leading to mass pandemonium and confusion.
On the plus side, the day staff was very courteous and accommodating of our temporary baggage hold.
My medications was taken from my bag on Monday riverroad train i was traveling from stlmo to KCMO
The male conductor wouldn't let me keep my rollator walker and baggage near my person.the train was not full as offered as a reason . He was irritated because I arrived at 0859. I was not informed that needs to arrive 45 minutes early. My ticket was clearly labeled disability . Review your voice recordings. I made the change Sunday morning for the Monday 0915. Check your loss and found or tapes. I have MS and the medication was metroprolol ER 50 MGS, ALPRAZOLAM 50MG, TRAMALOL 50 MGS,
Tizanidine 4mgsans, & loratadine 10 MGS medications pkage in a pill container, placed in brown mail envelope, scheduled 2 drugs and blood pressure medication in dispense bottles plus placed in a ziploc freezer bag.
Not happy and I anxiously await your response. Respectively, Betty J Conley
Amtrak provides great transportation options in and out of KC.
I enjoy the museum and the model railroad. Amtrak services are acceptable but they seem a bit disorganized.
Nice place. Maybe would be more comfort but.. Its not bad at all. Like the old station miniature.
We love Union Station and all the things to do there! Science City, the planetarium, special events, the restaurants, etc. We have been members for a couple years now and will continue to be each year.
Very Beautiful place, I wish they would put more shop and longer hour being open from 9-5 been on the weekend.
The train was awesome but the stairway to heaven is not. I have a real bad knee. The elevator was jammed pack. Thats means it took me almost 30 thirty minutes to get up the steps.