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About

Joseph S. Koury Convention Center is a point of interest, located at 3121 High Point Road, Greensboro, NC 27407, USA. They can be contacted via phone at +1 336-292-9161, visit their website www.sheratongreensboro.com for more detailed information.

Location :
3121 High Point Road, Greensboro, NC 27407, USA
Added by Jopie, at 20 April 2015

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7 Reviews

  • Go Hyde
    10 August 2017

    super rude and overly priced. no microwave either. smells like fish

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  • Cheryl Gainey
    09 April 2017

    Nice place go every year

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  • W Cole
    31 January 2017

    Would be better if they had a refrigerator and microwave in the rooms.

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  • Tom Marker
    21 October 2016

    As a person who really hates crowds, this is one of my least favorite hotels. I have never stayed there, but been there several times in the last 6 years for conferences. The conference areas are always very nice, clean and staff is great.

    It's just too darn big for my liking. Elevators can be an absolute nightmare.

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  • Darlene Smith
    15 July 2016

    This hotel is nice but will be much better if room would have microwaves and refrigerators. Also would be nice to offer North Carolina State Employees discounts.

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  • Cindy Dunagan
    28 April 2016

    The rooms are nice and well kept but the staff could use some costumer service training. I came with a group during a conference. My room was not available for check in until 6 pm. There were apologies but no compensation or empathy for the situation. I missed dinner waiting for the room because I had a meeting set at 6:30 and hoped to change in advance. I asked at one visit to the desk to check availability if there could be a food voucher or something they could provide and at another visit suggested they could send cookies or something to my room for the inconvenience. Both times there was no response.
    After leaving I realized something was left from one of our rooms (student trip). I contacted by phone and only was able to leave a message, I followed up with an email and have not yet received a response from anyone. Professional courtesy is to respond in some form within 24 hours whether there is a resolution or not.
    When the nature of business is a convention center, staffing should be prepared to handle large groups of people so that everyone can receive service by the appointed check in time which is 3pm. Some concession should be made when that is not possible and the customer is inconvenienced.

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  • Citygirl Jay
    27 April 2015

    The hotel was okay, great for conventions. the rooms are a nice size the views are okay and they look good but I will say their beds are not the most comfortable and I left my Kindle fire in the room,I know I left it there and they said that it was not there. Ultimately it was my fault but I would hope they could hire more honest staff!! I was disappointed in that and they made zero effort to rectify the situation. More or less like too bad so sad for ya. Then I had some $7 erroneous charge on my account, not sure what that was for. I have stayed in much better hotels in my life but it was convenient to be able to go from room to classes with out going outside. The restaurant in there is fantastic and the prices are not bad at all.

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