About
Location :
Added by Jopie, at 05 December 2016
Opening Hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday Closed
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13 Reviews
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22 December 2017
Helpful sales staff except they seemed kinda annoyed with my questions. Probably because they suspected I wasn't making a purchase that day. Service manager was great, helped me promptly
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15 December 2017
This is by far the best experience I've ever had coming into a dealership. They didn't talkto me like they were "talking to a man", you know us females do not usually get that. The service manager introduced himself and said let him know if I had any issues. I understand Honda holds their dealers to high standards, but they surely went above and beyond.
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29 November 2017
I recently purchased a used CR-V from Joe Morgan Honda. My salesman, Dwayne Adams, was the best. He was extremely helpful. He was quick to reply to emails and most importantly, he genuinely wanted to work with me. My local dealership didn't seem to care if they sold me a car or not. But Dwayne was able to get me the best price for my trade in as well as the best price for the CR-V. It was well worth the 2 hour drive to Joe Morgan Honda.
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21 October 2017
Tyler R. in the service department never disappoints. His professionalism and dedication to me, his customer, over the 3 years of my experience with him has been top notch. I wouldn’t want to work with anyone else. Thank you Tyler for your knowledge and service. I appreciate it.
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06 September 2017
This is by far the BEST dealership I have ever been too. Everyone is friendly and helpful because buying a car can be very stressful. I highly recommend Dwayne Adams as your sales associate. He was honest and very easy to talk to! He will go out of his way to help you get your dream car. I love this place and I will recommend this place to anyone who is looking to buy a new or used car. They are the best Honda dealership in Ohio!!! :)
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29 August 2017
My wife and I purchased a car at Joe Morgan Honda in August 2017 and could not have been more pleased! Patrick, our sales agent, the managers, and business manager, Jim, were all terrific. They were all very professional, courteous, patient, and fair. They will treat you as a person, not just as a "number." We had been to another Honda dealership the same day and there was absolutely no comparison. Save your time and shop here first!
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12 August 2017
The good:
Got me in for the next day at 8am on a late evening call.
Bryan was awesome and kept me up to date.
Exterior car wash was nice.
They gave the correct solution to the problem.
The bad:
I'll never understand how a Honda dealership can't get a Honda part the same day. I'm stranded in Cincinnati and the best they offer from my Friday 8am appointment is Monday.
The ugly:
I wanted to service done which would get rid of my $66 inspection fee, but bc they could not do the service until Monday I have to pay it.
Apparently they wash cars with the windows open. My pillow for the weekend, passenger seat, and overall passenger area are soaking wet.
Everyone says go to dealerships for repairI called Monroe car Care center across 63 and they ordered the part (that Honda couldn't find for a Honda vehicle), had it delivered in one hour and I'm back on the road for $150 or 45% less than the Honda quoted price.response / report this review -
13 July 2017
Great buying experience. The people at Joe Morgan were low pressure, very helpful, and gave us the best deal we can find. We shopped four or five different dealers, and their price beat everyone. Highly recommended!
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13 June 2017
I am beyond thrilled with Joe Morgan Honda. I currently live in S.Dayton but work in Cincinnati and pass Joe Morgan daily. I was very dissatisfied with the local Honda dealership in Dayton and disliked sitting in there for even an oil change. On a whim one afternoon, I stopped to have my AC checked on my 2007 CRV (185,000 miles) at Joe Morgan on my commute home about 8 years ago. I met Brandon in service and he is my "go to" whenever I have a concern or issue. He knows me by name, is extremely professional, and always goes above and beyond the call of duty. I have had my car serviced there every since. I was debating on driving the 2007 into the ground but was approached by a friend who wanted to purchase it for her son. So I drove a 2017 CRV and absolutely loved it. First let me say that I was able to get a decent price for the 2007 even with that many miles. And ten years later, the 2017 was only about $3000 more in price, with plenty of great upgrades and technology features. So kudos to Honda on keeping the prices so steady. My sales experience was fabulous with Patrick. He was extremely attentive, answered all my questions, and was extremely professional as well. My experience was not pressure filled and I am ecstatic with my new car. If Brandon and Patrick are representative of all the JM employees, you absolutely can not go wrong. They are truly the reason I am so loyal to Joe Morgan Honda and the reason I am a repeat buyer.
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26 February 2017
2/25/17 Saturday Arrived for oil change for my 2007 Odyssey @ 8:00 and they were very busy. They were very polite and efficient and said it would take about an hour. I walked to the nearby McDonald's for breakfast sandwich and brought back to eat in the very nice waiting room that has free coffee, tea, cider and hot chocolate. TV, magazines, etc and of course free WiFi. Oil change and free car wash was done in 45 minutes and they gave a friendly discount too! On top of that ALL THE STAFF WAS FRIENDLY AND POLITE. Thanks Joe Morgan Honda!! I'll be back!!
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10 February 2017
If there was an option for zero stars I would have chosen that. I am so disappointed in my experience with purchasing a used car at Joe Morgan Honda. I purchased a 2011 Hyundai Tucson from Brady. When test driving the car and deciding on the purchase he made all kinds of promises and said yes to everything I had inquired about. I quickly learned that once the sale was final it would be a hassle to carry these promises out. I was not happy with the state of the cars interior. It had divots in the leather seats from a car seat, the steering wheel was worn, and it was all around not clean. He assured me they would repair those few things and have the interior detailed. He scheduled a day for Andrew to "detail" the car, something came up and that appointment got canceled. The second appointment with Andrew was on a day that was less convenient for me, but I agreed to that appointment. I find out however, after driving down there, that Andrew ONLY does interior repair and does not detail cars. Now he did an excellent job on the repairs, but that was half of the work agreed upon. The detail department knew nothing about the detailing of my car and conveniently Brady and his manager Brad were both out that day. I reached out to Brady about a foul smell in the car and the interior detail, his email stated he was out of the office. I then attempted to contact Brad, his manager, as the email stated and Brad NEVER CALLED ME BACK. He had Brady call me back. Brady stated they would detail the car and then do a chemical bomb on the interior to get rid of the smell. We scheduled a day that was convenient for me and I dropped the car off in the morning. They had the car the entire day and overnight. They cleaned the carpets in the car, but failed to do the bomb. The smell has now returned and I am still inconvenienced by the lack of detail they put into cleaning the interior of my car. If you are promised anything you better make sure it's done before you sign the papers, after that they could care less! Definitely won't be returning here. I'll be telling all my friends and family to avoid this place as well!
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16 December 2016
I just had the most incredible car service experience - in my life. I truly don't know where to begin. Basically, Brandon and his team took care of us like we were family. All of our concerns were immediate put to ease. They offered very fast service, smiles and a very comfortable environment for me and my daughter to relax while the car was worked on. They got us out the door in time for me to get my daughter to school on time. I will be back and I will tell all my friends.
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12 December 2016
This is maybe the worst service I got from Honda Dealer. Initially, they are good at receiving you and providing a comfort environment for your staying, but when something really happens, they just ignore you and do not take any responsibility.
I did my oil change one month ago and asked them to check my brake for noise. They changed the oil and my battery, but said they cannot check my brake due to time limitation. After skipping my another appointment, they said they polished my disk. The disaster is they did not tight a screw on my brake. I drove on a high way for 7-8 miles and suddenly lost my brake with a loud noise. I was risking my life to drive back at a very low speed. They checked and fixed it and admitted it was their fault. I told them I had to drive the car with a big cracking noise for 10 miles. Even you think that is OK, could you offer me a warranty for my brake system if you think you have done a good check. Not even saying a sorry , their manager made an excuse that everyone could make mistakes. It is true, but their fault is lethal and could lead failures. If a surgeon left his knife in patient's stomach, could they find an excuse for that?
My feeling is they just do not want to take any responsibility for their fault . They are destroying their reputation. From the inside, they don't really care customers at all.
If you have some difficult technical jobs, do not use them. I have contacted Honda service center and complained this. Even after contacted by Honda service center, they did not contact me for a sorry
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Update: after driving for a few months, I could feel the noise from the driver side. Clearly, they do not know how to fix problems. Be careful!!!!response / report this review
