I checked in, printed my boarding passes, printed my tags to check my bags then sent my bags off to be loaded. Like your typical frazzled traveler, I didn’t check my boarding pass first. Due to weather, my first flight was delayed so long that I would’ve missed my second flight home. Not looking forward to spending the night at JFK, I went to the counter for help. The gentleman there couldn’t have been more accommodating, booking me for the next morning. While working on a hotel for me, he sent me to the baggage office to look into retrieving my bags. I got there expecting a hassle … not even close. The 2 women there were friendly, smiling and wanted nothing more than to help me out. It took a couple minutes, but they got my bags back to me so I wouldn’t be stranded without clothes and toiletries. Meanwhile, the gentleman from the service counter hunted me down to deliver new boarding passes and a hotel voucher for the night. What could’ve been a massively stressful situation was taken care of seamlessly by these 3 incredible people. Thank you to them. I wish I would’ve been smart enough to get their names, they deserve to be recognized!
very very convenient in fort Lauderdale please you park right near indoor parking $15 a day and your placed right into the airport you got to walk like a hundred feet that's it
JetBlue is getting worst every time. I paid twice for window seats for my mom and JetBlue kept selling it to other people. My mom had to take an uncomfortable tiny seat while the last charge was still pending on my credit card and they requested her to pay again to get a better seat and was still going to be in the aisle.
Safe, comfortable flight. However my 3 of our 5 TV screens didn't work. Jet Blu said we would receive a $15 credit per non working TV valid only on another flight. So my kids first time flying, they had to watch everyone else enjoying movies. I feel like our 3plus hours worth of "entertainment" was worth FAR more than a $15 flight voucher. Lame.
I fly jetBlue a lot as I travel to various countries.
Recently I traveled with them to Punta Cana in Dominican Republic in December, Cancun in January and this week in February. I am a true jetBlue fan and I use it for my business.
Thanks for getting me to and from safely.
When we were in Cancun they changed our gate 3 times and didnt notify us each time. If that had not happened, they would of received higher. 4.5 stars