Emily Royse did a great job! She delivered the car on-time as promised and did a great job training us on all the car features. She even downloaded the jaguar app and programmed our garage doors! Great customer service!
I Recently Purchased a 2018 Jaguar FPACE! My call to Jaguar Land Rover put me in touch with Andy Wise and it was The Best call I’d made all week! Andy made himself available, listened and answered all of my questions
with knowledge and professionalism!
He was personable, and made me feel
very comfortable with my purchase!
Everyone was courteous, kind and professional I felt special! I absolutely Love this car!
Thanks Andy!
I was in the sales process with many dealerships leading up to speaking with Jim Rutter, he was very easy to work with and used a laid back approached which was very refreshing. Gave great service, pricing, education on the vehicle, and he even picked me up at the airport at 7:00 A.M.! It was a pleasure to work with him, along with the rest of the team I met while I was there. Overall, was very happy with the process and will definitely do business with them in the future!
Had a great experience. My sales consultant Denise made everything very easy. The delivery went very smoothly and they have already followed up after the sale. I recommend Denise and the team very highly.
This is a very nice dealership. The customer area is always nice and clean with the top models in the showroom. I love how they display the cars in the front and the customer service is phenomenal. If I ever have enough money to buy a fancy car I'll be coming back here! Overall great experience!
Michael was very helpful and honest! I enjoyed my experience and absolutely love my new Range Rover!
These guys are useless when it comes to service/repairs. However, over charging they're experts.
I just moved and I was in-between finding a new mechanic, so I decided to try the Cincinnati Jaguar stealership as they were close.
I ordered a new shock bolt from them in person, it was incorrect & I had to return it and use the original bolt.
I had a vibration in the front side when turning at speed, Cincinnati Jaguar diagnosed it as an unbalanced wheel and wanted $100 to balance all 4 tires. They also told me both rear shocks needed replacing.
I had a small leak in a small coolant line on top of the engine, Cincinnati Jaguar wanted over $500 to replace the hose and labor.
Instead, I found an indie to look at these issue and the front vibration was a bad wheel hub and the shocks didn't need replacing. The indie also replaced the coolant hose for under $100.
I couldn't recommend these guys for servicing/repairs, go elsewhere!!
This dealership is extremely detailed in making sure you receive the right vehicle for your needs. Despite the sales person having the opportunity to make more money on a vehicle I had inquired about he suggested one that fit my needs. Thank you for your honesty!
If you are looking for a well operated, organized and professional Land Rover/Jaguar dealership then these guys are the best in central/southern Ohio. My sales associate was professional and responsive. The facilities are impressive and top notch. They also have an impressive collection of classic Jaguars onsite. I live in Columbus Ohio and they will come and pick my Land Rover for routine maintenance etc.
Top flight experience once again. Brought my Evoque in for an upgrade to a module and to get a windshield replaced. Service was all ready for me when I got there, got my paperwork squared right away. Called me the next day to let me know all of the service was done, the car was ready when I got there, the work was done with the quality you'd expect, and the service team are all all-stars. I won't shop anywhere else for my vehicles.
Love, love, love my Evoque!!!! I went in to the dealership just to look at my options for a new car. I was nowhere close to commit but somehow I left with a new car that week! I figured out the "somehow"I was so impressed with the quality of service. knowledge and professionalism of our salesman, Nathan. At no time pushy and not turned off by the fact I was only browsing. He gave 200% of information and service "knowing" I was not ready to buy He went even further as to check if they had a car with the interior finishes my son wanted, and when he found it we took it out for a test drive. That was only the beginning story of my third Land Rover. I had other cars in between, so glad I came back!!!!
My Experience with Land Rover was great from the time i sent my E-mail request thanks to Nikki very knowledgeable about the vehicle and explained the process of making an appt for seeing and test driving the vehicle . I was introduced to Glen Sullivan sales rep who was very professional and friendly and worked with all my needs and wants did a phenomenal in getting the vehicle ready and expediting all paperwork so I was able to take my new Range Rover home with me I truly enjoy my Vehicle and look forward to many years of enjoyment with my Range Rover I like it so much that Glen is looking for one for my wife , I also appreciate the fact that being from Dayton , Chip and his sales staff offered to pick my vehicle up for me when it needs to be serviced they go above and beyond for customer service ,90% of dealers would not do that , so 5 stars for your customer service . We as a customers purchase these types of vehicles which are luxurious. and the vehicles speaks for itself and you know what your buying , but it"s up to the dealership to make that transaction go smoothly and provide great customer service thru out the whole process from buying the vehicle to serviciing the vehicle which is the reputation that your dealership provides so yes Jaguar Land Rover Cincinnati you have earned another customer with my family in the years to come . Nice Job guys . Thank you Robbie Di Salvo
AWESOME experience. I will do all of my future car buying through them. I highly recommend them. They were very honest and helpful.
This a class organization. I dealt with Michael Hamlin and he is a polite and professional guy who is a real advocate for his clients. This was the best dealer experience I have had in all of my years buying cars.