An honest auto shop. They stand behind their work, and do a great job.
Jack is great and always greets you. His wife is also there with a smile. They do great work and always have me back on the road as soon as possible and always willing to help give discounts.
Worst experience I have ever had! Jacj was beyond rude and disrespectful. My car continues to need work after going here for the same issue and now has additional problems after they work on it and after confronting him about it today, he said “I don’t need your business, go somewhere else” after being a customer for over 10 years (yes I should have learned, but they are a block from my house) I can’t even fathom how much Money Jack has made off of me but that will no longer be the case!
Jack is amazing. His staff as well as himself has went above and beyond for me on multiple occasion just to make sure I was taken care of. His personality as well as the service is exceptional every time. I trust this NAPA
Jack likes to be unprofessional. He calls his employees names. Jack says his dog is more attractive than his own wife. He seems like a real creep watch out.
Qiuck and friendly and they are reasonably priced.
This is the best trusted auto shop in town, they always go above and beyond to make sure my car safely stays on the road. I would never take any of my vehicles anywhere else.
Had a leaking water pump. Was quoted $1560 at another shop. I called NAPA and jack quoted me $970 for the exact job after he went over their estimate line by line with me. Dropped my car off on Friday afternoon and picked it up Saturday. The total was $963 on pickup. I will definitely be using this shop against the next time either of my cars need work.
DO NOT GO HERE FOR ANY AUTO REPAIRS. THEY WILL RUIN YOUR CAR!!!
Horrible experience. I can't believe they're in business. I brought my car in to fix a single problem. It came out operating worse than it went in and leaking fluids?!?! Wtf? Did they do this intentionally so I'd come back? Never again!
I will give a update once I get a second opinion
Was waiting around while my car was being serviced and over heard one the owner disgruntle and rude to his employee and it mad me feel so bad I can tell this owner from this shop is emotionally abusive to his employees and nitpicks them I saw the employee sad and upset but respectful. I was warned not to come here because they will try to sell you stuff that you don't need like in dire but they will make it seem that way and they work too fast which makes me feel like they don't care about doing the job with care rushing is not caring about your car I understand some customers want to rush but at the same time rushing can make the employees feel tense and in return can forget to tighten or add a bolt or something because they are under too much pressure to rush. but anyway I already don't like this owner Jack he's moody rude and NOT PROFESSIONAL.
Employees just for your Info:
If an employee who has been verbally abused is not adequately aided at the company level, she may hire an attorney to take her case to court. Even without precise laws on the books that address the issue, OSHA standards seem to have enough bite to get the attention of courts. For example, the Indiana Supreme Court in 2008 awarded a nurse $325,000 for her claims of intentional infliction of emotional distress and assault after she was screamed at by a surgeon. Once you've heard a hint of abuse occurring within your business, you become part of the problem. You must either address it head on or be prepared to answer for your failure to do so.
I called them, they answer.
Shop: hello
Me: Hi is this JC auto repair?
Shop: Who is this?
Me: My name is Niko I am trying to reach JCs, do I have the right number?
Shop: What business are you calling from?
Me: I'm not a business, I am trying to get some work done on my vehicle.
Shop: I asked what business are you calling from.
Me: Never mind forget it.
Terrible service. I took my truck there before and they tried to sell me a part with a 300% mark up. I thought it was a fluke, but my 2nd time coming back was a great reminder on how bad their customer service actually is.
The only place i go to and trust to keep my 2001Rav4 going. Lets see, they relaced a clutch, 02 sensors, radiator, air conditioning sensors, struts and do all my oil changes. Family owned and operated place.