We had our Lexus NX work done here and they did an amazing job! It did take a little bit of time but it was worth the wait. Great job International!
Went to their auto repair shop through Geico. Had a very seamless experience and I was quite happy for two days after getting my car. 2 days later, I found that they didn't fix one of the problems and when I called them, they refused to fix it
Instead they want me to take the car to the dealership, ask them to take a look and if it turns out that it was a result of collision, I take the car back to these guy and then they will fix it. So, basically they screw up and you have to suffer because they want you to
1. Take your car to dealership (and waste your time)
2. Pay anything that dealer may charge you on determining the cause of problem.
3. Prove it to these guys that it indeed happened because of collision.
As you can see, you are the only one who will be loosing out.
Avoid this repair shop if you can. It's just not worth it. There is a reason why so many people have given it 1 star. I read the reviews and still went with this store because I thought my experience is uniquely mine and it's not determined by how others feel, but I was wrong. It's the same organization and same culture that promotes mediocrity.
Really happy with my experience. Got my car back in a timely fashion and the repairs were perfect. Can't say enough about this shop. So happy i found someplace i can trust. Thank you so much!
got my truck fixed by this collision center. they did excellent job on my truck. my insurance company Geico recommended me to this shop. there service was excellent .
I had such a great experience at International Collision Center. Anne Marie was immensely helpful by keeping me informed on the status of my vehicle. Overall, I think International collision center provides a high-level customer service while doing great repair work. I have recommended this place to several of my friends. Thank you guys for your service!!
I took my car here after a very minor fender bender. I knew nothing about this shop.
The estimator was very nice, explained what they were going to do, and gave me an estimate that I felt was reasonable given what auto body work costs. I was paying for the work myself, not going through the insurance company. When additional work showed up, they explained it thoroughly and I decided to do it because they did not do a hard-sell on it.
It was mostly just chipped paint on the bumper, but it's impossible to see where the car was hit. They did a really nice job.
What I liked best about this place was the status reminders that they sent telling me exactly where the repair process was each day so I knew they were working on the car. It was ready even ahead of schedule.
I am hoping not to need body work again on my car, but I was very impressed with them and I would definitely use them again.
They did a horrible job on the repair they took over two weeks to do repairs. When the repair was done it was all sloppy the car was not detailed correctly the bottom half of the light was cracked the paint job was not done well and the back door did not open properly. DO NOT COME HERE, HEED THE WARNINGS OF THE OTHER REVIEWS.
The other negative reviews are correct. Don't go to this auto shop they are slow and very incompetent. A repair that was suppose to take 4 days max was delayed for two weeks. They give excuses for everything and the only reason we went here is because Geico which we are now considering changing now due to this horrible suggestion. Do not come here go to a decent reliable auto shop not this excuse.
This is the best auto shop in the area without a doubt. I had taken my car in for bumper damage and to replace a broken tail light. They went above and beyond for me. When I picked it up, my Mazda looked brand new. They cleaned the inside of my car so well I checked the glove box to make sure I was in the right car. Mike was extremely nice and gave me the best price he could which was far less less than 2 other body shops I got quotes from. I have already recommended this place to two of my colleagues and will continue to do so!
Any bad review you read, believe it. I was without my car for two months. (I drive a Honda Accord not sure what took so long to get parts in, it's not like I'm in an exotic car) Even when I was told it would be ready, I was pushed back another two weeks. Not sure why Geico has a contract with this place, but they should revisit that. Customer service is horrible. Many times I was told I would be called back, and I wouldn't. I got the runaround too many times to count. It got to the point I decided to start documenting my engagement with this incompetent company. I was told "a manager will call you back" so much that I started saying "No thanks, I'll wait on hold". I so sincerely doubted their quality of work that when I finally picked up my car, I drove to a dealership, traded it in and got a new one. No longer my issue when it doesn't work from their shady "repair".
We had to wait a month to have our car repaired after repeatedly having been told "It will be ready tomorrow" and then not hearing from the shop till we called them to ask what happened. When we finally were able to pick the car up, it was low on engine coolant.