Integrated HVAC

Location :

601 Enterprise Dr, Edmond, OK 73013, USA
Added by Jopie, at 20 April 2022

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• Anonymous

  10 August 2022

  This is particular to Integrated Alarms - straight garbage. My alarm system went off at random times, including the middle of the night. I attempted to have Integrated resolve the issue - they failed in that regard. My alarm triggered at 340am and the emergency after hours line refused to respond. Horrible company and absolutely awful customer service.

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• Anonymous

  14 July 2022

  Thomas and Steven were two of the most professional knowledge able young professional I have encountered in my 30 plus moves as a 30 year military professional or after my retirement as a civilian. These two young professionals were out standing and are worthy of ant rewards. integrated HVAC can or are willing to offer them
  .

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• Anonymous

  28 June 2022

  I work for a big facilities management company in the education sector and I have roughly 800 apartments at my current account. I reached out to Integrated to see if they could help us with our residential HVAC needs and I am happy to report that they have been very diligent, communitive, professional, understanding, and timely in their responses. Every time I call in a request for services it has always been met with cheerfully voice and a sense of prioritization. Working in the education sector it comes with a unique set of challenges and anytime something comes up Integrated HVAC is very understanding and is willing to accommodate and adapt their services to better meet our needs. I would highly recommend anyone seeking residential HVAC services to give them a call.

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• Anonymous

  11 May 2022

  I was out of air conditioning for 3 days and they came out yesterday morning for a whole system replacement estimate and was back around 3:30 and had the whole thing replaced and cooling off for my family by 7:30! Amazing people! Thank you so much!!

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• Anonymous

  27 April 2022

  Edit: I originally had 3 stars (read the original note below) but someone quickly reached out to me and was a great representation of integrity. They admitted my situation fell through the cracks and refunded my money… even though I told them it was not necessary. I will consider them and refer them in the future. As I mentioned in my original post, I imagine they are a good company but it just didn’t work out in my favor this time. Since our last conversation, it’s clear to me that they care about customer service and stand behind their product.
  
  Original post:
  Our house wasn’t cooling so we called Integrated HVAC out from a referral. A guy came out and seemed nice, thorough, and had an honest approach. Example, he thought we were low on refrigerant but due to a possible leak, he didn’t want to just give us more refrigerant due to the cost, but he also didn’t seem like he could help us find the leak. He took notes and pictures and said he’d go back to the office and discuss this issue with his supervisor and they’d be back in touch.
  
  That was Monday… and now it’s Friday with no word. I went ahead and called another company out and they had us up and running in less than 2 hours.
  
  I basically paid Integrated HVAC over 70 bucks for some guy to rummage around our house for a couple hours and fix nothing.
  
  I’m sure the company is more capable than my experience but I’m certainly dissatisfied with lack of service that I received and would not refer to them to my friends down the road.
  
  I gave 3 stars instead of fewer because the technician who came out was nice, seemed honest, and answered my questions.

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