Name: In the Hole Golf
Address: 1745 High School Rd, Jackson, WY 83001, USA, US
Telephone: +1 307-734-8062

In the Hole Golf is a store, located at 1745 High School Rd, Jackson, WY 83001, USA. They can be contacted via phone at +1 307-734-8062, visit their website www.intheholegolf.com for more detailed information.

Location :

1745 High School Rd, Jackson, WY 83001, USA

Contacts :

Added by Jopie, at 05 August 2015

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RON GRISSETT

12 September 2017

I bought the TA 144 off of FB site , the ad described it as left hand and showed it in left hand of a right handed golfer. It didn't say that it was for a left handed golfer.After I received the product and realized that it was for a left handed golfer I tried to contact the seller (several timeIs) to see if I could exchange it for a right handed one . I got NO RESPONSE.
Had they said for a left handed golfer to the description I wouldn't have made the mistake.
So I left a feed back equal to my experience.
Dale Thayer

02 September 2017

Excellent products and delivered ASAP!
Dan Trevisan

29 July 2017

Ordered a club. Shipping said 3-5 days. That was 22 days ago. After two unreturned calls, I've been told on the phone and by email that the item is backordered and will take 2-3 weeks. No tracking number or updates yet. Still waiting. UPDATE: 46 days later, they cancelled my order and refunded my payment *from a gift card I used and shredded*! Abyssmal.
John Stansbury

30 March 2017

Horrible experience and I never ever write reviews… and the customer is not always right, but WOW. Not only did their order fulfilment fail, but Customer Service guy, Ryan was belligerent and dismissive no follow up and lacks the skills, abilities, and aptitude to engage customers.
…made online purchase, received immediate email confirmation, later same day received UPS shipment confirmation, AND then waited until I received UPS shipment cancellation Called "InTheHoleGolf" and experienced Ryan's disrespectful attitude when I simply wanted to know when I could expect the order to ship. Of course he didn’t resolve and refused to cancel the order. In the hole is what you are when you buy something from these knuckleheads
Harmon Davis

21 September 2016

Horrible experience dealing with this company. I ordered my sons Bday present 9 days ago and they still haven't shipped and I was promised an answer twice yesterday and never got anything. Today I called again bc they still had not contacted me and now they say they shipped yesterday but still no email or confirmation! I will never order from this place again! I only did 1 star bc they wont allow u to post with no stars!!
Ron Buchanan

08 September 2016

Terrible customer service. I ordered from them because their website claimed that orders would be shipped in 24 hoursor 1-2 days(?). They do not answer the phone or return your call and "contact by email" does not go through! After 5 working days I had to find the owner's personal phone number on the BBB website! He claimed the item was in stock but "the warehouse guys" must have screwed up and promised it would ship today or tomorrow. Of course that didn't happen either so I had to call the owner back and demanded a refund! Pathetic!!!
Ray C

14 June 2016

I've ordered from InTheHoleGolf in the past and had good luck but this last time was a disaster. I ordered a couple items and received an email stating they had both been shipped. When my order arrived, only one item was in the box. Sent an email to customer service explaining what I received and included a scan of the packing slip showing only one item. They offered no explanation of what happened - just refunded my money for the one item and then a second email saying it was out of stock. Really? Took my money, pretended to send it and never said anything until I complained? Not only that but the item received were Bridgestone golf balls. The website showed the 2015 version of the ball and I was sent the 2014 version which are available elsewhere for $7 less. That was my last ever order from them.
Matt B

02 December 2015

Poor Customer Service-- Abysmal Product Quality—Unexplained Delays

Upon purchase of this product, I was emailed that there would be a delay of 3-5 days.
I placed the order on a Monday.

Keep in mind that this company is located in Wyoming and I am on the east coast.
Based on this, I estimated the following: 6 business days needed for shipping
(Based on ground shipping times) / 5 business days for the delay.

After 11 business days, I phoned customer service to inquire about a tracking number and receive an estimation of the package arrival. (Mind you that I had not received any update by phone or email since the initial email after payment)
I was told that they would look for my order and give me a call back.
--This promise was never fulfilled….No email No return call--

In the days following, I reached out to customer service again.
After emailing several different addresses to get a response, I was annoyed at their poor customer service & their blatant lack of respect and concern.
Still I was never given a date in which I could expect my purchase.

After 20 business days (1 full month) my package arrived damaged…1 broken latch and a large scratch. I ended up having to use my old equipment and was not able to take this item on my golf trip. I will never order from this company again.
Sandy Silloway

12 August 2015

So DISAPPOINTED!!! I purchased an item from this store and received the item in a different color! I ordered from them because they had what I was looking for. But did not change the picture or description of the item. I called and spoke with someone who said that they could do nothing but let me return the item. That the website is not updated. I'm beyond pissed. And it took over 2 weeks to get this item.