Huckleberry Fence & Deck Co

Location :

675a Wilson St, Eugene, OR 97402, USA
Added by Jopie, at 31 January 2020

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• Wills Boothe

  05 March 2021

  I used to think Huckleberry Fence and Deck was overpriced but did quality work. Now I think that they're overpriced, perform poor quality work, and treat customers like garbage. All it took for me to come to this realization, was to become a customer.
  
  My neighbor hired Huckleberry to move a fence closer to the property line. Huckleberry had originally built the fence in 2016 four feet away from the property line (that's a different story).
  
  Michael, their foreman, didn't seem to grasp the goal and proposed multiple shortcuts which made no sense including leaving portions of the trespassing fence in place. I asked if they would remove the old posts including the concrete and they said they would cut off the posts and mound dirt on top of the concrete . . . I guess that's faster but I wasn't too excited about having concrete stumps four feet off the property line.
  
  The 2 man crew installed a used post (covered in reciprocating saw marks and stain), and when I noticed it they said they meant to turn it the other way. When I asked them to replace it they said they didn't have another one and would come back another day (presumably after the concrete had set). After I gave them a post that I had, Michael the foreman refused to compensate me for its cost and told me I was stupid for buying it at Jerry's.
  
  We had a tree in the property line. Michael the foreman assured me that they would be able to beautifully incorporate the tree into the fence (they are Huckleberry after all). What they actually did was leave a uneven and large (6 in plus) gap on either side of the tree. Kinda defeats the point of a privacy fence having a gap that size.
  
  Save your money find a better contractor. These guys are as bad as I've ever seen.

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• Brittany B

  03 March 2021

  I’m not surprised at all to see other negative reviews about this company after their work at my home today. Would give zero stars if I could. DO NOT USE this company if you want a fence built in a timely and professional manner! They happily collected our deposit and then pushed us back every two weeks for SIX MONTHS. Received a call yesterday that they were coming today. We’ve waited for months only to have had issue after issue with the work throughout the day. They went out of their way to look for shortcuts—examples include using a used (and stained an entirely different color than our fence) post, and not even screwing in an entire fence panel. We needed to accommodate a tree along the fence line and the work is shoddy to be polite. It looks awful (uneven, a huge gap on one side) and doesn’t have any structural integrity—when asked to fix it, they cut and run. Actually left and refused. They also refused to compensate us for the new fence post of ours that they used when the stained and pre-used one they brought and installed wouldn’t do. I would NEVER RECOMMEND this company and hope this review saves someone the time, headache and expense of hiring them. There are several other fence building companies in Eugene/Springfield to choose from if professionalism, integrity, and the quality of your fence matter to you.

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• Mark Brauner

  14 January 2021

  Do not sign a contract with Huckleberry Fence and Deck.
  
  1) They did not build my fence to spec and have refused to fix it.
  2) They did a terrible job building the fence. It is not straight, or holding up well after 6 months.
  3) The gates do not work after 3 attempts at fixing them over several months.
  4) They stood on my hot tub cover and got stain on it. They said they couldn't move the hot tub to get access to the fence because it was too heavy. So they climbed and walked on the hot tub cover to stain fence. I moved it for them.
  5) They lied to me on multiple occasions. Everyone in the organization seems to lie and to act disingenuously.
  6) They said they would immediately fix problems and build a small additional section of fence and then did not give me a contract for months and then said they lost my contact information (other people have complained of this, a convenient excuse).
  7) They said they would sand an old bench of mine next to the fence to make up for the problems and to say sorry. they never did it.
  8) Everyone blamed each other and no one would take responsibility, including Michael the foreman and Mike Anson the owner.
  9) I have spent probably 20 hours dealing with them.
  10) I plan on taking them to small claims court. Probably another waste of my time, but they are so bad that I don't want another homeowner to go through this. It has been extremely aggravating.
  11) I don't think they care at all about customer satisfaction.
  12) The death of their company is near.

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• Bret Jensen

  01 May 2020

  Huckleberry Fence and Deck really helped me out. I got in over my head with a fence project, and they were able to come out in a matter of a few days, and get the job done. The two employees i worked with, Mike, and Cody, were great.
  Would recommend, and they'll be the first i call for any future fencing needs.

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• Jaycee Capitanich

  07 February 2020

  High quality decks and fences. The staff is experienced and knowledgeable

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