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Added by Jopie, at 19 October 2015
Opening Hours
- Monday 9:00 AM – 5:30 PM
- Tuesday 9:00 AM – 5:30 PM
- Wednesday 9:00 AM – 5:30 PM
- Thursday 9:00 AM – 5:30 PM
- Friday 9:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
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9 Reviews
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27 October 2017
We had an absolutely perfect honeymoon!!!! Based on the weather reports it said that it had an 80% chance of raining each day we were supposed to be there and we almost post-poned our trip. Well, we ended up going from Oct 10th- Oct 19th and the weather turned out beautifully and only ended up sprinkling once when we got there and one other night. Other then that it was in the high 80's and sunshine every day!!! Let me just say that the staff here made us feel like family that by the end of our trip both my husband and eye literally had tears in our eyes as we were leaving the resort. Angelica, our concierge was the best!!! She went above and beyond to make sure we had a great stay. When we got there I let her know of my food restrictions and that I could not have dairy and she made sure that our refrigerator was stocked with coconut milk/cream daily. Since it was our honeymoon she also sent up a special dessert and bottle of wine in celebration. That was along with the bottle of champagne waiting for us when we first arrived and another bottle for our romantic breakfast. It was so easy to set up reservations and spa services through her. Thank you Angelica, we appreciate you so much!!! Along with our concierge, the entertainment staff were as friendly as can be. Horacio was a great snorkel guide as well as part of the late night entertainment staff. Rene and Guadalupe took us on a wonderful bike ride to the lagoon in Akumel. Later that day they gave a great water aerobics workout. Yoga on the beach was fantastic! Played bingo and did another round of water aerobics with Pappi Hamlet, who has so much energy and super fun to be around! Karen lead a super fun pool/water bike class and also a fun round of bingo. Oh, and let's not forget Mexican Hot Chocolate and Marcelo!! The night shows were so much fun and something we looked forward to each evening. Carlos at Himitsu was also very entertaining and has some amazing hibatchi skills! All in all, Secrets Akumal was paradise and at night the place just glowed. We can't wait to come back and visit you all!!! We miss being there so much!! Also,we ended up going on some fun exursions which included Chitchen Itzu, a Luxury snorkeling and sailing tour, Xlplor where we ziplined over the jungle, swam in an underground river and road 4 wheelers. Then we went out for a full day which included Tulum, visited a Mayan ranch which included jumping into a Cenote and traditional Mayan lunch, and a visit to Coba where we were able to climb the temple and see over the jungle. This has been the best trip I've ever taken. There was culture, excited, adventure and relaxation all rolled into one! Definitely a place I will be recommending to friends an family :)
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24 October 2017
Megan was truly helpful in assisting me and my husband plan our honeymoon. In the midst of travel there were unpredicted delays that were unsatisfactory, but as soon as Megan was informed she immediately responded and kept communication with us. I could not give a 5 Star because after our flight was delayed in Mexico City there was mention of a 24 hour customer service number that I or my husband could not locate on the correspondences. Mexico City Airport was the problem, not Honeymoons Inc. so all in all I had a great experience and I look forward to doing business with this organization soon.
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16 June 2017
Absolutely horrible service. I worked with Lian Alston for my cousins wedding in Cancun. I followed all directions specifically and gave all of my flight info and my wife's flight info ahead of time.
Upon arrival, I was transported via AmStar with no problem. I was with a lot of the wedding invitees. My wife, however, was arriving the next day. Honeymoons, Inc. advised me that I should still pay for her in the room for the multiple day package because it would be cheaper, even though she would only be there for two days. That was annoying, but I followed directions.
My wife landed in Cancun and was not on the AmStar list. They had her down as already using their transportation with me the day before, since we were married. This confusion was not properly communicated by Honeymoons, Inc. and so my wife was stuck at the airport for quite some time. The AmStar officials were extremely rude to her, cussed in Spanish, told her not to move, took her passport, and really freaked her out. Her vacation was ruined. All we got was a sorry for this.
Upon leaving, several guests, including me and my wife, were denied AmStar passage and were forced to take an expensive taxi.
I got back and complained to Steve and Lian. They asked me for confirmations of flight emails (as if they didn't believe me), I clearly showed it to them, and then their only resolve was a pointless $200 "voucher" that has a minimum flight + 3 night stay requirement within 10 months of my receipt of the voucher.
It was an awful mess. The part I regret the most was that the bride's dad was super worked up, along with several guests.
If you book with them, be very afraid of communication with scheduling rides and weekend travel. They don't do much to help you after the problems!response / report this review -
17 February 2017
I just want to say a huge thank you to Steve over at Honeymoon Inc. for being so great. I sent an email because the actual website was taking me in circles and he got back to me right away and started to work on what we wanted. He gave me great options for the islands we were looking at, and was very patient with how many times I changed my Travel date. Once I finalized where we wanted to go for our honeymoon, he made sure he was able to get me the LOWEST PRICE possible without question. I'll admit I was a slight pain to work with, but his service was on point, and I will definitely be using them again for our future vacations and getaways!!
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09 November 2016
Best vacation travel company to work with for all inclusive destinations. They know their stuff and work around the clock to make sure their travelers are taken care of.
5+ Star Rating!!response / report this review -
17 August 2016
Have used Honeymoons Inc for two vacations now. Best price and excellent service. So happy we used them - especially when we hit a travel hiccup. During recent historic Delta debacle, Megan from Honeymoons Inc. was there to help - via email and phone. Enduring 19 hours of airport hell, she ensured we got to Mexico on our scheduled day. Thanks to her quick work and diligent communications, she snagged us seats on a new flight and kept everyone in Mexico abreast of our ever changing arrival times. Delta took more than three hours to call us back that day - meanwhile in a matter of minutes, Megan was there to help. She was the calm for me during that tumultuous storm. This is our second time working with Megan – and because of her continued excellent service, we will always use Honeymoons Inc.
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18 December 2015
This company made my planning so easy and saved me money. I was about to book direct and they gave me twice as much information as the resort and saved me money. I had the perfect unforgettable honeymoon thanks to Honeymoons, Inc.
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27 November 2015
We decided to take our honeymoon 6 months after we got married. I had "the knot" app and Honeymoons Inc. was HIGHLY recommended. We reached out to them in August and I tell you, Kimberly Felix is an angel. She was a joy to work with. From August until days before our honeymoon last week, SHE WAS RIGHT THERE! Always patient, prompt on her emails and just the sweetest person ever. My husband and I went to Antigua and I'm grateful Kimberly recommended this place since Turks and Caicos was out of our budget. We had a fabulous time!!!!! It's a beautiful island, beautiful people fantastic food and we did not want to leave. YOU WILL NOT BE DISAPPOINTED USING HONEYMOONS INC! Kimberly, to you and your staff, we can't thank you enough. We will definitely be back for any anniversary trips we plan :)
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26 October 2015
This company is terrible I do not recommend using them. We had a group booking with 6 other couples and there was a problem with our flight. Honeymoons Inc didn't pay for it. Apparently they use another company Travel Impressions to book flights and the flight was booked but not paid for. So we arrived at the airport at 5:00 AM for our 7:00 AM flight only to be told that we would need to pay $1200 for each ticket. Called the customer service number and it was useless spend over 6 hours on the phone with customer service to get on a flight to finally get to our destination. If it wasn't for my persistence they would have just booked up on a flight the next day with no regards to us losing a whole day and a half of our vacations. We spend over 15 hours of travel at an airport. Now Honeymoons inc is now wanting to compensate us properly for all of our troubles and problems with the travel. They are placing the blame on Travel Impressions but I didn't book with Travel Impressions I booked with Honeymoons Inc.
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