This hotel looks amazing inside and out, the rooms were so clean and smelled amazing. My favorite part was the shower, it wasn SO clean
I didn't stay there because my Neices Husband got me room at another hotel where 'He' gets a big discount, however the Holiday Inn Suites were Immaculate, 5 ⭐⭐⭐⭐⭐ Suites!
I have stayed at this location numerous times in the past. They have updated the hotel, but i don't know what the rooms look like now. I drove from Panama City to Thomasville to attend my company's Christmas Party. After arriving at the hotel as i was trying to check in they could not find my reservation. I gave them my confirmation number and they told me that i had already checked out. What? I just arrived here. Another person with my company from Panama City also had reservations that were made at the same time mine were. He had a room. I asked if any rooms were available to which they said they were booked. They called another property to see if they had a room to which I already knew the answer as I wanted to book there first. Customer service does not exist at this location. No attempt to remedy my situation was offered. I would advise to call to confirm your confirmation number prior to going to this hotel. The sad thing is the owners daughter i believe was one of the people at the check in desk. I would hope that my daughter would care for my business more than this girl does for her fathers. Customer service is a memory here!
One of the dirtiest Holiday Inns I've been in in the last 10 years.
Latoya at the front desk is probably one of the best and friendliest I've been greeted by in a long time - fast, efficient, and super-friendly. Without her, this Holiday Inn offers nothing.
Nice hotel. Friendly staff. Convenient location.
First stay at this property and overall I was pleased with the experience. Rooms are spacious and comfortable, updated furniture and fixtures. Nice pool and patio area.
Very convenient location to downtown and area attractions.
Downside was the fitness centre was under repair during my stay. No taxi service though Uber has drivers in the area.
Staff was very friendly sndf helpful. Great location. The rooms were very nice .
Very friendly and accommodating staff; our room was just recently renovated and modern. The hot breakfast was better than most other hotels that offer a breakfast. For the price and the convenient location this hotel is a real gem in Thomasville
Nice people and the property is currently undergoing renovations. The new room I stayed in is a very nice room.
Just a few renovations left, but WOW! Very fresh style. Rooms have a lot more room with the new furniture. Very open feel. Staff is awesome! Internet needs work, but I think that is because they have At&t. Parking was also an issue, but that is not the fault of the hotel, it's the fault of the ablebodies dirtbags that like to park in handicapped, without handicapped tags or plates. However, parking is very well lit. This hotel is very veteran friendly. Breakfast was great, prices, were great. Such a great find overall.
Hotel is really nice with the new renovations. Great break as well. Better than the average hot breakfast.
Friendly staff, clean and quiet rooms. I will definitely stay here again when traveling.
I attended the holiday inn for a mass csx interview in their conference room. Nice accommodations and very clean.
Renovation in process. The room is dated and hasn't been changed yet. Charges at the front desk where much higher than the confirmation and the manager on duty would not correct it. After getting corporate to intervene they straightened it out.
In the middle of renovations. The place didn't seem packed at all so I would have thought they would put us in a renovated room. But maybe they were all booked so really that part was fine. The wifi was creeping slow. The toilet in our room was broken. The little chain bit that attaches to the plunger broke, so we had to take the back off the toilet, reach in to the tank water and lift it manually to flush. We discovered it later at night so decided to just deal with it instead of moving to another room. In the morning when I told the front desk person, she just looked at me and was like. '"Ok" blank stare "I guess I'll let someone know". Not even an I'm sorry or anything. I will say I'm not sure she was the actual front counter person. But she was wearing the Holiday Inn shirt and came from the back, so maybe she was.