Name: Holiday Inn Express Merrillville
Address: 8375 Georgia St, Merrillville, IN 46408, USA, US
Telephone: +1 219-795-9500

Holiday Inn Express Merrillville is a lodging, located at 8375 Georgia St, Merrillville, IN 46408, USA. They can be contacted via phone at +1 219-795-9500, visit their website www.ihg.com for more detailed information.

Location :

8375 Georgia St, Merrillville, IN 46408, USA

Contacts :

Added by Jopie, at 23 January 2017

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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Danielle Brantmeier

22 November 2017

Staff were extremely friendly beds were comfy room was clean showers were amazing
Jason B

18 November 2017

Convenient place to stay while traveling around Chicago. Good, solid hotel. Nothing that will blow you away, but it was clean and the breakfast is decent. Coffee was always available and the staff was friendly. Rooms are nice with new beds. A couple lights were out in the room but no big deal. Staff gave us a couple complimentary bottles of water. Overall a good stay and would return.
Bryan Kirby

11 September 2017

Unfortunately, first non-smoking room smelled otherwise. Staff was accommodating, though. Spotlight shining into room window didn't help sleep. Overall, a standard mid-tier hotel
Nathan Henderson

16 August 2017

Very nice hotel. Staff were friendly and the rooms were great. Nice comfortable beds and close restaurants.
Matt Kyle

04 August 2017

I clearly remember leaving an item in my room during my stay here and its exact placement in the room. I left the hotel to drive all the way home and called the same evening to report a lost item once I realized it was missing. I was told there was nothing left in the room and that I could not speak with a manger. Very fishy as I am 100% positive of the location of the item and where it was left. I realize I left an item, but the fact that I was not given any support via management or the hotel staff leads me to believe this item was stolen by the hotel staff. Am frequently in the area on business and I will never be staying here again.
John Budish, Jr.

01 August 2017

Dated decor and amenities. Air Conditioning in room was not effective. Breakfast offerings were poor. On the positive side it is in a good location for the many youth sports events in the area and the staff was very friendly if not overly helpful.

We won't be back.
Ken B

19 July 2017

First off staff was great and I had a bed to sleep in. All down hill from there. Old holiday Inn express with a new sign I hate that. Only ice maker is on the first floor. No vending on floors. All that's minor but this hotel needs to be knocked down. It was a smoking hotel for years. No matter what you do you can't get rid of the smell. The smoke smells sucks will never be back here
Jess Maurer

15 May 2017

Bad, Bad, Bad. Such a bad experience. I stay at 50-60 IHG properties a year and maybe write a bad review once a year, this was hands down the 2nd worst experience at an IHG ever the worst was in Cleveland, OH and is no longer an IHG..

So upon check-in I found out that at exactly 6:00pm if your room is on credit card hold they run the credit card before you even check in. Not a problem except I had wanted to pay with a different card. So remember, they're going to run your card right at 6pm if you're there or not.

Here are some other issues:
1. Upon entering my bathroom i found a used towel hanging on the inside of the door, which is nasty
2. Upon going for ice i found an empty jumbo starburst candy wrapper inside the ice bucket
3. The floor lamp by the window was missing a bulb
4. there were NO coffee cups by the Kureg machine, i had to go downstairs to get some
5. When taking a shower in the morning i found your tub barely drains. After 10 min i was standing in 8" of water

To be fair to them I did try to contact the hotel's GM by sending an email to the Gmail account they have listed on their webpage. Since there was no answer after a few days I emailed again from a different email address and still no answer, they never bothered to get back to me. There is an IHG Staybridge across the highway from this IHG so I booked that place for my second night and I've got to say I'm going to stay at that hotel again when I'm back in town in June.
Sam Stevens

18 April 2017

Tina our Hospitality Representative was fantastic. Super helpful when we needed to change rooms and had hot 🍪 ready for us.
Joe Lee

20 March 2017

A bit old, but the staff were excellent. Would stay again.
Janice Clark

31 January 2017

Room is clean and neat. Bed is super comfortable. Front desk staff is very friendly as well as other staff. Lobby is modern and welcoming. A great place to wait for the casino shuttle. Hotel shuttle to casino nearby is very quick and runs very regular. It was our second visit and we weren't disappointed.
Rick Eisman

30 January 2017

I've stayed at this hotel twice. The first time was in a double room right by the pool. Other than the chlorine smell (which is kind of unavoidable), it was nice. The second time I stayed in a room with a king size bed. The furniture was nice and everything seemed clean enough (the second time the room definitely smelled like clean laundry which I thought was pleasant)

The staff on both occasions seemed very polite, and I didn't have any issues with the price. I would recommend going to the actual hotel website. I went through Expedia the first time and ended up charged by them and the hotel - and the hotel's website actually had a cheaper rate!