Chris has always been very attentive and efficient in solving our tech challenges, but this time he went above and beyond. He literally saved his company from losing a customer. I was very frustrated that a colleague of his from the sales department had dropped the ball and remained unresponsive to two requests for follow up calls about a mission critical server. Chris heard me out, took one for the team and reassured me that he would do all he could to remedy the crisis. He didn't just say it. He did it. I am grateful that Chris fully understands the contract between his company and it's clients, and that he honors it with his excellent service.
Ben did an amazing job helping me fix my phone. He went above and beyond and eventually he was able to figure out the issue. I can't tell you how much I appreciate his help. 5 stars!
We have been working with High Tech for many years. They have always been helpful, courteous. Always a quick response. Arthur from support is extremely helpful! he was very professional and goes above and beyond to help.
Max was very helpful and knows exactly what he is talking about. He was able to help us and got us back on track. Excellent service. Max is highly recommended for anything re. our computers. Gave him 5 stars. Would give him more if I could.
I worked with Ray today to help fix an Outlook problem we were having on nine workstations in our office. Even though the fix required logging into each workstation separately, everything was back to normal in no time at all. Once Ray was finished, he followed up with a call to make sure everything was working properly. As always, another great experience with Ray at High Tech Innovations.