Matthews Aurora, Passages, Messenger, Thumbies, UPD Urns, Homesteaders.
Rocklin Chamber, Roseville Chamber, Lincoln Chamber, National Funeral Directors Association (NFDA), Homesteaders Life.
Kiwanis Club Rocklin, Hope, Healing & Help Grief Ministries, President Sacramento-Placer County Chapter of the Bereaved Parents of the USA, Family Owned and Operated, Licensed Funeral Director.
The staff at Heritage Oaks Memorial Chapel showed remarkable grace and kindness to my family through the loss of my dad. Jim and Chris are gifted in helping families through grief and advising through the process, which is truly a calling. I would respectfully recommend Heritage Oaks to all who are in the Rocklin and Roseville area. You will be grateful for what they will do for your family.
On Father's Day of this year (June 19th, 2022) my mom passed away unexpectedly from a brain hemorrhage. My mom had no underlying health conditions and it was a devastating, sudden and tragic loss for my father, my brother, my sister and I. I didn't know where to start as I couldn't cope with the pain and grief, let alone plan a funeral. When Sutter Medical Center of Roseville called the next morning after my mom's passing and asked where I wanted her transferred to, my automatic response was Lambert Funeral Home as Lambert was one of the only funeral homes in Roseville growing up and where the majority of our family's funerals have been held. After my mom was transferred to Lambert, I discovered the cost was out of our price range. I was referred to Heritage Oaks Memorial Chapel by a family friend which is where I met Chris and Jim. After transferring my mom from Lambert to Heritage Oaks, Jim thoroughly went through the process with us in regard to expectation, cost and timeline. He worked with the Sacramento National Valley VA Cemetery to arrange my mom's committal service, as well as St. Rose Catholic Church for my mom's prayer service. He even coordinated a Catholic priest to be present at my mom's committal service at the VA cemetery, which is not typical for the VA as they have their own religious clergy that they use, however Jim helped make this happen. Heritage Oaks Memorial Chapel's funeral package that we selected was the most affordable, resulting in a beautiful casket for my mom, a guest book, obituaries, a large framed portrait, a crucifix, and a flash drive of my mom's tribute video. They used a modern software program for my mom's tribute video which was easy to use and upload images and music. My mom had so many photos and favorite songs that I wanted to share resulting in a 14-minute long video, but Chris made it happen. The video brought everyone to tears and made people who didn't know her well, feel like they did. Days before my mom's funeral, my dad had went into the hospital for emergency surgery causing so many delays on my end in regard to getting Chris and her team what she needed. Chris stayed up late the night before my mom's funeral finalizing the tribute video which I could not thank her for enough. Lastly, they worked with us in regard to our financial situation to pay for their services. This is SO important as the financial burden was so severe at this time. I can't thank them enough for their compassion, promptness and genuine empathy they had for my family and I. It didn't feel like a business transaction, or that we were just another number or dollar amount. When the time comes (hopefully no time soon), I will be using Heritage Oaks Memorial Chapel's services again.
My 7 mo. old daughter Olivia passed away unexpectedly in July .. it was the single most traumatic thing that has ever happened to our family , nobody should ever have to bury their baby .. I was in complete hysterics and had NO IDEA WHERE TO EVEN START PLANNING A FUNERAL .. Chris and her amazing staff member Jim helped me through it one step at a time. Jim personally took care of my daughters transport and made sure that I knew he would treat her as she was his own I can't tell you the relief it brought me to know that they genuinely cared . They gave me so many different options and suggestions of ways we could celebrate her life at a time when I couldn't stand alone they stood with me . BEST MEMORIAL CHAPEL HANDS DOWN !! THANK YOU FOR
EVERYTHING YOU DID TO HELP US AND YOUR CONTINUED SUPPORT .
My mom passed away on Memorial Day 2022. We needed to have my mom’s viewing and funeral by Friday the same week. We met with Jim on Tuesday, picked out casket and scheduled the viewing for Thursday and the church service on Friday. Chris was amazing, she worked with us getting my mom’s photo done and she sent us a link that allowed us to do a slide show of my mom’s life. With the rush of getting everything all together in such a short amount Jim and Chris were so helpful, patient and kind.
Our family felt very lucky to choose Heritage Oaks Memorial Chapel’s service. Mr. Ron Harder and his staff were very empathetic, compassionate, and thoughtful. Our family is from Asia, so they served our mother’s ceremony for our Asian culture with warmth, dignity, and respect. While our family was in grief, their special services helped us to ease our pain. We appreciate and thanks very much for all things that they did for my mom’s ceremony. We highly, completely recommend to choose Heritage Oaks Memorial Chapel.