Name: Hawaiian Airlines
Address: 1, Keolani Pl, Kahului, HI 96732, USA, US
Telephone: (888) 405-4318

Hawaiian Airlines is an establishment, located at 1, Keolani Pl, Kahului, HI 96732, USA. They can be contacted via phone at (888) 405-4318, visit their website www.hawaiianairlines.com for more detailed information.

Location :

1, Keolani Pl, Kahului, HI 96732, USA

Contacts :

Added by Jopie, at 29 December 2021

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Anonymous

23 December 2022

I had such an awesome experience with Randall from Hawaiian Airlines! This guy is the BEST customer service rep I have ever met and also gave me the best customer service I have ever had! I asked 2 different reps from Hawaiian airlines to help me with a pretty complicated request and each of them told me that after looking at all the flights and spending like 10 minutes with me they couldn’t help me with my request. I felt like my request was possible and I decided to hop back in line and then Randall ended up quickly helping me with my request.. I guess if you really want to help someone you can.. and that’s exactly who Randall is.. someone who is genuinely helping people! Seriously thank you Randall for being really smart and coming up with a way to help me! Seriously this was the best customer service I have ever experienced! This guy has what it takes to be a leader in this company. 10/5 stars
Anonymous

23 December 2022

Another madness after yesterday’s plane fiasco - they can’t blame it on weather here on Dec 22 2022, today the flight they booked us on - without option for travel to seattle. They just announced they will not board the ha -40 flight - to Portland as they have overbooking of 30 people:( madness.
They show now flights from Kona to seattle. Portland.this is such a bad management and experience a- density math of over packing in anticipation of cancellations , generosity of customers - is sad analytics/ml - or what ever latest risk management modeling these firms apply. Weather - pilots, ground crew, planes condition and capacity plus timings of peak traffic - they need to loosen u and get more planes/pilots/crew
Anonymous

19 December 2022

Multiple flights delayed for 7 hours then cancelled with no clear communication of situation. More than 100 people are impacted. Not sure if the airport prioritize other airline as I see flights going to same destination not impacted.
Anonymous

26 September 2022

Crew members chit chatting at the mid station the entire trip and absolutely no service. My wife had to interrupt their conversation to get a drink! They had to provide a ‘meal’ for the six hour flight which consisted of a small greasy cookie and a bun with a yellow substance inside. Not recommended!
Anonymous

05 January 2022

Inflight Flight Attendants are very friendly and helpful. Meals are still served, which are complimentary and very tasty. The Aloha Spirit still alive and felt at Hawaiian Airlines! Definitely will fly them again for my future travel needs.