Great Lakes Chevrolet

Location :

310 S Chestnut St, Jefferson, OH 44047, USA
Added by Jopie, at 19 October 2016

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• Anonymous

  05 December 2017

  John and the team worked vigorously to help me get into my new car. I would say one of the best experiences I've ever had with a dealer. You're all truly wonderful and I can't thank you enough.

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• Anonymous

  29 November 2017

  Bought 3 cars there best place ever

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• Anonymous

  17 April 2017

  Great deals, great service, great people = Great Lakes Chevrolet. They were good for us, so we get our vehicle serviced here as well.

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• Anonymous

  31 March 2017

  Bought a 2014 chevy silverado had a vibration in it. They said bring it back in the next day after I purchased it and they would take care of it. After weeks of run around telling my wife it was the balance in the tires sent her home with no fix. Finally they put new tires on it after i complained issue was still there. That did not correct issue and returned it again to me. Knowing issue was still there. From purchase date of Nov 2 2016 till first week of March this year I had the truck a total of 8 days. What they failed to inform me was the truck had been altered with a front end lift and other different suspension parts. So they were at the mercy of Gm using corporate money to fix a truck they should of had to flip the bill for. Altered truck voids warranty. So instead of being able to call an engineer from gm in the had to beat around the bush with them. After now a brand new drive shaft wasn't the issue either. Rear mounting hub to rear end not the issue finally a new rear end after 2 months the third time they had it problem corrected. I pull a trailer for work and compensated for that in that time I lost over 3,000.00 they did give me a loaner the whole wasn't allowed to tow with it per great lakes. Yesterday my check engine light comes on called them they said my 3 year 36k warranty expired 2 days ago on the 28th of March. I'm under the 36k on milage. I made 3 payments on the truck had it 8 days . Very poor pr their I couldn't send my wife to take care of it they would teller her anything and send her on her way. I have had dealings with everyone from the salesman to the owner himself. The only person i have a ounce of respect for is my salesman.

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• Anonymous

  03 March 2017

  Took my car in to have timing belt changed. My check engine light was on. I just figured it was due to the belt. Well no one bothered to tell me what it actually was. Just told me my car was done. Few days later light came back on. So I had to call and ask what the issue was. Now I have to spend more money on top of scheduling a time I can take it in. Had they mentioned it at the time they had the car they could have fixed the issue.

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• Anonymous

  18 January 2017

  I usually avoid dealership service departments. I have found them very dishonest. Yet here I got the work done at a good price. The service department manager will be probably be fired because of this favorable review.

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• Anonymous

  26 October 2016

  I drove an hour and 40 minutes to see the Avalanche that I found during my search. I worked with Ron Butcher and he was great to work with, he stayed late since I drove a little way to get there and then the next day worked hard to get the deal done and kept me up to date the whole time. Once deal was ready he had all paper work ready to go for an easy delivery of my new truck! The finance manager was great to work with as well making all paper work smooth as can be. I highly recommend this dealership!

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