Excellent experience from start to finish. Everything was explained prior to the written estimate and then demonstrated following the repairs. I am so pleased and would use or recommend Garage Door Masters KC for any future needs.
Andrew came on his day off to assist Ben replace our garage door that came off the rails. They replaced everything quickly and the same day so we weren't stuck with an open door for the week. They did the annual maintenance at no extra charge! Great guys to have help out in a pinch, very grateful for their customer service. Highly recommended!
Thank you so much for fixing my garage door on a very hot day! Your response to my call was timely and the service done expeditiously . I appreciated the ease of payment and your courteous manner, which took the sting out of a missed day of work. Your service was 5 star!
Submitted a request on Angie's and got a response within minutes. They were able to come out same day and replace my broken springs, then did maintenance on both doors so they don't squeak anymore. Super fast, price was reasonable. Highly recommend!
I had them out yesterday to install two new garage door openers. It took about 6 hours to complete and the tech did a great job from what I could tell. One side did not have an opener at all so they charged me an extra 65 bucks to build a mount and used some of the wood I had in the garage (white board in the pic), there was no wood used above the motor. This was fine with me. I had to run to the store to get two extension cords, this was fine with me as well as I understand that not being included. There was a mess left afterwards but I told him it was fine since I needed to clean the garage anyways.
What made me drop one star was how the old garage door opener was left in my garage. I asked the tech if they were going to take it since other times I've had an opener replaced they took it. He said he had no room in his van so he couldn't take it. I called the company the next day to see if they would be able to send someone out to get and they said they don't normally do that but they could come get it for a fee. I told them I'd figure it out myself as I already paid them a hefty amount for the service I wasn't about to pay more.
UPDATE: They came to get the old opener free of charge. Thank you!