About
Location :
Added by Jopie, at 09 December 2016
Opening Hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 6:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 3:00 PM
- Sunday Closed
Gallery
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12 Reviews
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02 December 2017
This was my first time working with the dealership and it was an excellent experience! Great people and facility! Paul Bernard my salesperson was very professional and new his product.
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01 December 2017
Wow! We went to FIVE different dealerships in West Michigan before luckily making our way to Fox! Even though it was over a half hour drive from our home, it was WELL WORTH IT! Having three small children and car shopping is stressful. Working with Kyle Slagell was incredibly easy. He was ridiculously quick to respond and very knowledgeable about our leasing options. At a different dealership, their Sales Manager REFUSED to speak with us. Here, Greg Helder jumped right in to answer all of our questions. Financing was SO FAST (less than a half hour) Sarah Clift is like wonder woman. Fast, smart as a whip and personable! A perfect person for this role. Happily driving my new Acadia now! Thank you!
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25 November 2017
Have been driving by the dealership for months waiting for their new Buick Regal Tour X to come out which is what I really wanted to buy but realized every time that is wasn't on the market yet. I QUICKLY realized I needed a back up plan so I looked at the rest of their inventory and Paul Bernard whom I have been speaking with on and off for months educated me on the other vehicles I was interested in. Finally, it was time for me to trade in my vehicle and to buy myself a buick. I went back to Paul one last time with the mind set of buying a Buick Envision but showed me the Buick Enclave Avenir first which I test drove and immediately feel in love. Wasnt sure if i could afford it so i still test drove an envision which i loved also. PAUL was so patient with me, he sat me down and showed me both vehicles on how much each would cost with my GM discount and then the big surprise came when the amount they were going to give me for my truck. It exceeded my expectation. And because of that i purchaesd the Buick Enclave Avenir!!! Absolutely the best car I have owned!!!! Could have made this post shorter but not really. PAUL and all the other workers have been great during this long process. They made sure I walked out of there with the car I really wanted!!! I will continue to go to that dealership for all my maintenance needs and will recommend them to anyone who will listen. Lastly, a shout out to Sarah who was great with the final paperwork, she even helped me get my vanity plate that I wanted!!! GOOD JOB FOX BUICK GMC!!
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01 October 2017
Had a few issues after the purchase of our vehicle with service, but everything was taken care of by the General Manager when he found out. He went above and beyond to ensure that our experience was to our expected satisfaction.
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25 August 2017
Thanks Aaron for all the help! You did an awesome job finding me exactly what I want despite my picky needs. I recommend him to anyone looking for a car!
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23 August 2017
Easiest dealing buying a car ever! No pressure! Told them what I wanted and how much I wanted to pay, they hooked it up! I was very comfortable with my wife dealing with them. They didn't try to sell her unnecessary add ons and treated her with the up most respect.
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11 July 2017
Wow what an awesome and amazing experience! I asked PAUL BERNARD to find me a truck, in less then an hour he had excatly what I wanted and not only matched but beat a competitor's price on both the new truck and my trade-in! He came to my office to deliver the truck and showed not only myself but my husband (who has a '15 GMC) how to use the technology to the max on our vehicles! VERY knowledge and easy to understand. He also extended his help beyond just getting the new truck, that's Customer Service at it's BEST!!! We will be using Paul for all our personal and business needs from now on!
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19 April 2017
This was my first time purchasing a new vehicle. Rick was very attentive and helpful. He was able to address my needs and wants efficiently. There was a mistake on the color of interior but he was able to reconcile the issue to continue to make sure I was 100% happy with my purchase. Overall, I never felt pressured and felt they really cared about what was best for me.
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17 April 2017
Service dept is very friendly and oil changes are fast!
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29 March 2017
I had an issue and contacted John, the GM. He was extremely professional in his handling of the matter and resolved things to my satisfaction. I would not hesitate in having my vehicle serviced here or purchasing another vehicle from them based on the service he provided.
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16 March 2017
I purchased my car from here and I was completely adamant about having a 5 year or less payment because used cars these days don't seem to last very long. I was given a 7 year loan under the impression it was 5 years and of course, nothing could be done about it! Within the 1st year the car was in the shop 3 times, fortunately it was under full warranty, so I wasn't out any money, but it was so inconvenient. By the second year, it needed a catalytic converter and I was stranded in Chicago because of overheating. I personally do not trust the service department because coincidentally something more always seems to be wrong when I take it here as opposed to my usual mechanic. The Receptionist is great, she seemed to be the only person in the place that genuinely cares about the customers!
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16 December 2016
Fast turnaround at service dept., friendly and provided a shuttle back downtown Gr. Payed a premium price for repair as all dealership repairs go, but the convenience was worth it to me this time since my vehicle was already there for a recall. 3 stars because I asked for them to setup my tire pressure monitoring system, which would have only taken a few minutes in their garage, but I picked my car up and the system is still alerting me of a problem. Maybe a little closer attention to detail next time; I'm not looking forward to letting 10lbs of air out of every tire and refilling back to recommended PSI at Speedway in the middle of a December blizzard. I would return in the future to do business if I had to.
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