Brought in a necklace with broken clasp. I was told it would be done in an hour and a half. It was done as promised and the staff was wonderful. They even polished it and now it looks brand new. It is 35 yrs old. Thanks for a great experience. I will come back again with broken jewelry to be fixed.
Bought some opal stone and wanna make some simple jewelry with them but with low budget. Asking around 25+miles of jeweler stores. They either don't do sterling silver mount and charge crazy money or they gives me an horrid attitude because they can't dig big money from me. Found her, walked in. Owner and workers are very nice and helpful. Made me a pretty ring in short weeks and keep me in my budget. Will definitely come back and get more of my stone mounted!
Great experience the past 2 times I've come here. Had the nose piece to my glasses soldered on and they did a tremendous job. Came back for the same pair unfortunately I broke them again, they re soldered it for free. Great group of guys at this place 5/5 star experience.
Thank you so much for adjusting the time on my husband's Tissot T Touch watch Linda!!! My husband can now finally use it. Will definitely go back for any watch fixes.
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In and out like a fiddler's elbow. Job done, happy as Larry .
Fast! Great price. Didn't damage my moto 360 on a band replacement. Friendly, i would go back again.
I have been using Fast-Fix in Woodfield Mall for the past 7+ yrs. I collect vintage watches and I have to maintain 30 + watches to keep them running. Fast-Fix has and will continue to fix, clean, polish, overhaul etc. my collection by their professional, knowledgeable and friendly staff!!! They also carry rings, bracelets, diamonds and other high quality jewelry for sale. I would highly recommend Fast-Fix for all your jewelry needs!
Thank you Fast-Fix.
If there was a lower rating than Poor-Fair I'd have selected it. This is by far the WORST experience I've ever had with a company. My watch had a dead battery and a rattling noise when shook. I was told that my watch would need to be sent out for an ESTIMATE, to which I agreed to. Two weeks later I received a call that my watch had been repaired and the total due was $135. I NEVER GAVE THE GO-AHEAD for the repair and explained this to the employee. I went in to see my watch and discuss the misunderstanding with management. To my surprise it WASN'T EVEN FIXED. The battery was still dead and the rattling noise was still present. I wanted my watch returned and they refused to let me have it. I spoke with all levels of management with no success. They ended up resending out the watch for repairs, which I never consented to. I again repeated the situation over the phone with the owners daughter HILARY RYAN, who HUNG UP in the middle of our conversation and then repeatedly ignored my return calls. My final experience was with the OWNER of the company, GEOFFREY F. STOREY, when one of the managers put him on the phone with me. He was the most IGNORANT BUSINESS OWNER I have ever spoken with. Aside from not letting me speak, being degrading and demanding a payment of $100, as if he was doing me a favor by taking off $35 for a service I never agreed to in the first place, he also ended up hanging up the phone on me in the middle of the conversation. All the while, the phone was on speaker and all of his employees could hear the conversation. It was evident that they were embarrassed by his conduct and felt bad because there was nothing they could do. Almost 2 years later of dealing with them I still don't have my watch back.
If you value your jewelry DO NOT TRUST Fast-Fix Jewelry & Watch Repairs!