About
Location :
Added by Jopie, at 07 July 2017
Opening Hours
- Monday 5:30 – 10:00 PM
- Tuesday 5:30 – 10:00 PM
- Wednesday 5:30 – 10:00 PM
- Thursday 5:30 – 10:00 PM
- Friday 5:30 – 11:00 PM
- Saturday 5:30 – 11:00 PM
- Sunday 5:30 – 10:00 PM
Gallery
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6 Reviews
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28 November 2017
Too expensive for the food they serve. Somethigs to much salt.
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18 October 2017
Great steakhouse. Porterhouse for two is always a solid choice. Key lime pie is unique and does not disappoint. Great wine bottle prices.
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24 August 2017
One of the best places to eat, hands down! Almost all of our special occasions are celebrated heretonight is my birthday 😀
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05 August 2017
Ruth Chris in my lifetime has always had a very high expectation for food and service above all restaurants. When I new I was going to Ruth Chris, I was going to have the best steak and best service like I was a king. Tonight on Friday, August 4th, that did not happen. Our reservation at the Ruth Chris was for 13 people.. We proceeded to sit in the very back room with no soft music as we are accustomed to in Jax, FL. Then the hostess started handing out the menus and opening and stopped after she got to myself. I was a little perplexed by that service and said, " Chris and Nelson, will be with us shortly." So Chris and Nelson proceeded to bring us our water and take our order. I was so excited to get my cowboy ribeye and my wife to get her favorite petite filet. As I am accustomed to in Jax, FL, I couldn't wait to hear that sizzle of the 500 degree plate my favorite steak on it. When in arrived, Nelson stated that it is a hot plate but not even a crackle of sizzle. The steak was cooked medium, but it was not as hot. More like luke-warm. I was so anxious to eat, I did not send it back. After the first bite, I started to realize my experience was not going to be what I am used to. After all of our food was handed out, neither Chris nor Nelson checked on us for over 30 minutes. Once they finally came to check on us, my wife's drink was watered down and so was mine. At that we requested fresh drinks. Now it was time for our checks. Nelson brought one check that was $1171.63 and said that we could only pay with 3 transaction for the same amount and said he could not separate the bill. At no point in our dinner did Nelson nor Chris ask if there was separate checks and stated, "that their system cannot separate the bill for all of us due to their system losing transactions." Nelson at no time was he ever considerate nor provided the exceptional guest satisfaction that Ruth Chris upholds. So we asked for the manager. The manager on duty would not come to our room and a few of us had to talk to him at the bar. He said the same thing as Nelson said. We informed him that Nelson nor Chris never asked us who was on separate bills and told him that we have all of our bill separated quickly and easily with the local restaurants earlier in the day. Why could he not separate ours? This is Ruth Chris!?! So after about 10 minutes of going back in forth, the manager on duty stated it would take 20 minutes. At this point my Ruth Chris experience had been the worst I have ever experienced. After an hour later the check came in separated by Nelson. We did not get any apology for the service or the food by any of the staff. I have be working in customer service my whole life and this was no where close to Ruth Chris' standards. Eating at Ruth Chris is expensive and I work very hard for my money, this was THE WORST $170.02 I have ever spent. Not to mention trying to celebrate 2 birthdays in our party. I am submitting this complaint to you, so that while anyone else who is vacationing in Puerto Rico and wants to eat at Ruth Chris, will never experience what we experienced today. If this was my first time at Ruth Chris, I would NEVER come back.
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16 July 2017
The best happy hour in town, excellent service both at the bar and at the restaurant. Amazing steaks, try the sliders or the steak sanwiches at the bar or the 49.99 three meal course.
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14 July 2017
Ruth Chris is usually a place for celebration and dinner. When asked about reservations, staff politely said it was not that busy so no need for reservations. The hostesses reminded us of the dress code and that business casual was the attire. The next evening we arrived and was seated promptly. Waiter was courteous. The setting was for two and usually they remove any additional settings. We had to help clear the place settings. The waiter spilled martini all over the table. One petite filet was not cooked as ordered. Augratin potatoes were undercooked. And to top it all off, the guy next to us sat down with flip flops and bathing shorts. After asking the hostess about the dress code, she remarked oh well, we didn't notice. Overall, the one steak was great but not typical Ruth Chris standard.
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