Bid was one thing install another
Had to withhold Credit card payment to get any response for cheap install materials. Why would you pay for a frameless glass shower and end up with aluminum channel? Then it leaks.
They say they will fix it but they never return calls or emails
Search elsewhere for your shower "frameless" glass
I almost didn’t call this place based on the one negative review here. First I called the other glass co. in town, and because I was a little surprised at the price quoted for a SMALL rectangular table topper (and was dismayed by the fact that they are two weeks behind), I started shopping around online. Well, every single online glass co. I found was somewhat-to-considerably more expensive. Only one was a few dollars cheaper - until they added in shipping costs, and that made it almost double. So I figured I’d end up with the other glass co. in town and just wait two weeks, but before calling them back to place my order, I decided to give Falmouth Glass a shot. Well much to my surprise and delight, not only did a real person actually pick up the phone (no pushing buttons to route my call), but I had a quote in no time and it was for almost $17 cheaper than the other place. Plus, they were only about a week and a half out, so I went with them - and after today’s experience (and education) I will likely go right back to them for any future glass needs.
Beautiful job on my newly renovated home as well as replacement glass for some antique tables! Great customer service and would highly recommend!
I'm really shocked at any unflattering reviews of this place, I've been going there for years even when the father Bernie owned it. Such good work and kind people there. I recently had Shower doors and mirrors installed in my home in Falmouth and my 2 rental properties on Martha's vineyard. I'm very happy with all the work done. And recommend them often!
This is a good glass shop owned by good people!
Called for a glass replacement in June. Was informed the company had no desire to perform any work until the Fall. Sounds like a cushy gig, but not someone I would hire to perform work in my home.
This is a shit business with horrible customer service and work ethic. Called to ask for an estimate on a broken window on MV, they agreed to come out and do an estimate but refused to give an exact time, just had to wait and see. Two weeks after the estimate, after multiple attempts to contact the business to ask for the estimate and repair, they finally respond by saying that they have more important jobs and don't have time to repair the window. This process took 3 WEEKS. Horrible communication and scheduling.