I just my new 2017 Tiguan here Very friendly and helpful staff!
My experience was to go there shopping for a truck for my son. We are met by a very friendly associate who is very insistent we see a car right out front, that it would be the perfect car for us. And he was not wrong. After a test drive and doing the math for payments and checking the mileage we decided that this is indeed the car we want. We go inside to make the purchase. The salesman had mentioned that someone had looked at the vehicle over the weekend but, their credit did not work out. Once inside he talks to someone and they were going to call and check to make sure the weekend customer did not want it? Odd, but O.K. He then returns to tell us that the customer had put a deposit on it and we could not buy it. Why is the car not on the back of the lot instead of out front? Why am I test driving a car you can't sell? So is this a good place to buy a car from? I can't tell you, I was not given the chance to find out.
Service is always done correctly. They do not add extra to the list price of cars as so many deaters in the area do. No matter what initials the other dealers put on the sticker for the $2000+ add on, I view it as a DGF (Dealers Greed Fee).
Awesome and friendly staff. Fairway VW has always treated me fairly and as if I was family. I had my clutch replaced a while ago and it was a very timely repair. They didn't keep my car for weeks, and my car now drives great. Service staff is great and very knowledgeable. Has a small town feel to the dealership, and you I don't get lost in the shuffle. Highly recommended! Dealerships may be more expensive on repairs, but when it comes to your beloved VW, you can trust the technicians at fairway to do honest and quality work!
It was my first time buying a car from a major lot and my first experience was awesome! I had been looking for a Jeep and I found a 2016 compass for a great price! The entire staff was very friendly and was patient with me. Joey didnt make me feel pressured into buying a car and I felt like he was honest with me. I would definitely recommend this place to anyone looking to buy a car!
This place was great with my car! They have trained professionals and they were all very nice! Will deff be taking my car to be serviced here every time! And I'll probably buy my next VW car from them too!
What a great dealership!!!
Seldom do you find an automobile dealership with the professionalism, accuracy and customer service that you'll find at Fairway VW.
If you are in the market for a great car, check out the vee-dubs at Fairway.
You can experience the best car in the world at the best dealer in the Tri-Cities. Carroll, and the entire staff are absolutely wonderful in the way they let you shop for the vehicle you desire and then kick into high gear to get you out the door with a great deal and as little wait-time as possible.
Do yourself a favor Check them out. You won't be disappointed!!!
Carroll, the sales manager, made my entire experience a great one and Dustin was extremely helpful. I had never owned a Volkswagen before, but I'm loving my new GTI. Definitely hit these guys up if you're in the market for a new VW.