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About

Esperanza Mansion is a lodging, located at 3456 NY-54A, Keuka Park, NY 14478, USA. They can be contacted via phone at +1 315-536-4400, visit their website www.masterhospitality.net for more detailed information.

Location :
3456 NY-54A, Keuka Park, NY 14478, USA
Added by Jopie, at 19 September 2014

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6 Reviews

  • Anonymous
    11 October 2016

    Beautiful Views from this historic mansion.

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  • Anonymous
    20 July 2016

    In the past it was wonderful, great food and lovely atmosphere. So I booked a room. When I arrived there was a small sign saying no dining room. Since we came by bicycle, this was a huge problem. The place is abandoned. It must be closing. Such a shame to see such an elegant mansion go under.

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  • Anonymous
    08 May 2016

    The mansion is amazing and the views are breath taking. The staff is professional and timely. We would definitely come back again!

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  • Anonymous
    03 May 2016

    Tried to set up a time to view/tour the venue as an option for our upcoming 2017 wedding. Got an email back saying she would "let me know if there were any openings." Well must be there weren't any because she never "let me know." Lack of professional skills, being that she couldn't even give me the time of day for a simple tour I suppose I wouldn't any to put my wedding day festivities in her hands anyway. So don't waste your time with this place.

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  • Anonymous
    03 April 2016

    I was an Esperanza bride in 2013. If I could redo my wedding day, I would never have had my reception at the Esperanza Mansion. The Esperanza Mansion have the rudest, most unprofessional hospitality staff and management.

    During my reception, they did not distribute the wedding send-off bubbles that I left in their care, and after my reception, they returned the top of my cake but not the unserved portions.

    Two years later, my husband and I mistakenly decided to return for our anniversary and stay in our wedding night suite. After making reservations months in advance, we arrived to find that the Esperanza Mansion bumped us from our room. When the front desk clerk left to discuss the change with the manager, the manager refused to speak with us. However, the front desk clerk explained that the people who arrived two minutes before us and who made a reservation that week wanted a room with a hot tub. So they decided to bump a former bride and groom from their wedding night suite.

    Do not stay and definitely never get married at the Esperanza Mansion.

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  • Anonymous
    26 September 2014

    Do you enjoy paying $200 a night to stay at a sub-mediocre motel? Then Esperanza Mansion may be right for you. Without any indication we were being put in the Esperenza “Inn” and paying more than any rate advertised for the “Inn” we were directed to a sad-looking two-level structure built into a hill next door to the mansion. The rooms are Spartan – a bed, a phone, a couple of chairs, and a 16” CRT TV circa 1985. Each room on the upper level has a “balcony” with no chairs that is one foot away from the balcony of the adjoining rooms without any privacy and which overlooks the parking lot for the lower level. For the free continental breakfast (also Spartan – Motel 6 does better) you need to walk outdoors – an issue when it is pouring as it was when we stayed there. The front desk is obviously inured to complaints about their “bait and switch” practice – the manager is not there but will call you (he or she won’t). The front desk will also helpfully advise you that there are no swimming beaches nearby (there is one less than a mile away) or direct you to closed restaurants. One can see why this is a popular destination for weddings, but if you are not in a wedding, don’t stay here. And, to repeat, the Esperanza “Inn” is a bad choice even if you are in a wedding party.

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