Kela never fails to amaze me. She always knows what looks best
Elis is the best! I will only let Elis do my highlights and cut. She is an exceptional stylist who listens to her clients and delivers a high end result every time.
I go here to get Brazilian blowouts and I have never had a better one before. I have tried several salons and Ego does the best job by far. I have thick, dry, curly, frizzy, bleached hair. It’s a miracle what my hair looks like after getting the treatment done. I get out of the shower and my hair air dries frizzy free and straight. The treatment last me 5-6 months which is insane long. Not to mention they are so sweet at this salon. Thank you Ego for giving me hair I can manage and style that looks amazing too!!!
I don't normally go to this salon, but my stylist was completely booked this past Saturday 2/22 and since they are down the street, I decided to give them a try. I was happy they were able to get me in at all, since I called Saturday morning and definitely appreciated that, but my experience really wasn't so great. I don't particularly like giving a place a not so great review, but I really was just not happy. When I got there, I only had to wait a minute before I was called back. My name wasn't used, they didn't seem very friendly either. I almost felt like I was a burden to them, and the girl that did my hair never even mentioned her name. She didn't talk to me at all, and in fact, the whole place was pretty silent, which I thought was strange for a hair salon! I asked for a blow out, as I wanted to wear my hair straight for an event I was going to that night. My hair is prone to static electricity and I get fly aways, so the first thing I noticed was that she didn't put any product in my hair. I mentioned it to her, and she said she did, but I didn't see her do it, didn't feel her apply it, and the end result WAS fly aways, so if she did at all, she used very little. Once it was "done" I asked her to fix a few spots, but even after she did, it just didn't look right. I have had my hair blown out to look straight many times and it always looks great, so not sure what she did or didn't do, but I was not happy. I ended up paying the $25 plus a $5 tip and went home. I ended up washing it all out and doing it myself. The big lesson here for this salon: Greet your customers by name! Especially those that come in for the first time. This is a way to build your book. Talk to your new customers and for God's sake, tell them your name! Don't be skimpy when it comes to product. Had she done what I asked and actually applied enough, I think the outcome would have been a little better. If a customer explains their needs - LISTEN! I feel like I wasted $30 that day. Sorry my review wasn't better, but it's honest.
I have been coming here since they opened a few years ago. I have never left there unhappy. I have had prom up-dos to your basic hair cut. I have loved every style they have given me. I have recommended this place to all my friends and family. The place is clean and well organized. The stylist are so kind and they make you feel like family. I highly recommend any of the stylist that work here. I love this place and I can't wait to see them all again soon.