About
Location :
Added by Jopie, at 24 January 2017
Opening Hours
- Monday 9:00 AM – 9:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 9:00 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday Closed
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14 Reviews
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10 December 2017
We had very bad experience today with this dealership. My brother called dealer ship for pre owned car and the person said, they will contact us once they confirm availability. Some one called with confirmation that car is available and another person sent text message that it's sold. So we called them again to confirm the exact scenario and someone again mentioned that car is still available and ready to drive. We went there in less then 1 hour and person attending us said, it's not available as they mentioned earlier. This dealership really need to be more carful with such type of misguidance because with only one experience people make up their mind to never visit again. Even after all this happened, their staff was not guilty or tried apologies.
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10 December 2017
They were able to fit me into a very busy schedule on a Saturday. They were so prompt and efficient. Everyone there was warm and kind, and honest. I didn't feel like they were trying to hustle me into any services. They checked my car and gave me a heads up on things that I should pay close attention to, between now and my next service date. I was serviced by Rodney and he went above and beyond. Great staff, I highly recommend them.
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23 November 2017
I had been searching for a specific car for some time when I finally came across my dream car at Ed Martin Honda. It wasn’t maybe an hour after I submitted a price request for the car that I received an email from Chad Thomas with their pricing. I was interested in trading in my car, but I lived 6.5 hours away so I instead sent several pictures to see if I could get an estimated trade in value and Chad was quick to get those looked at and quote back to me within the same day. I had some questions about financing as well that he responded to very quickly and, even though I ended up getting a loan through my bank, Chad and Dawn were very responsive and helpful in getting the information that I needed to complete my loan process. Chad actually ended up being on vacation while finishing everything up, but still was very helpful in getting me to the right person to get the help I needed.
I was beyond satisfied when I arrived and could not have asked for a better experience. I bought a 2018 vehicle and when I arrived the stickers were still on the car, there was only 10 miles on it, and it was running! It sounds a little crazy to buy a car you’ve never seen, but that is how comfortable I was when working with Ed Martin and it was even better when I was there. Chad first let me test drive the car and proceeded to give my husband and I a run down on all of the features and a tutorial on how everything worked. He then got me over to Jason to fill out the paperwork who was very polite and thorough. At no point did I never feel pressured nor were there any surprises. The price of the vehicle was exactly what Chad had told me initially. I also received exactly the amount they had valued my car through the pictures and, while I was signing paperwork, they had taken my plate off of my old car and had my new car running again. Dawn also made a point to say hello while signing paperwork, which I appreciated so that I could thank her!
Overall, I could not have had a better experience and am so pleased that I worked with Ed Martin Honda.response / report this review -
11 November 2017
I worked with Jason who was fantastic. He never came across as an over-aggressive sales person and was easy to communicate with via text/phone/email. He got me the best deal within 500 miles. He also delivered the car to my driveway and took back my trade which is 300 miles away from Indianapolis. The car and the service is great I don’t regret leaving my Tesla Model 3 reservation at all!
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18 September 2017
Excellent service, found out I need a battery visit Auto Zone I only want to purchase the brand which come with the vehicle Auto Zone do not carry. Call the dealership that morning same price as Auto Zone were inform I had to be there by 12:00pm & it were11:15 when I call. Made it 11:45, were taken right in. I really appreciate those guys they do excellent service & very friendly.
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14 September 2017
Great customer service! Salesman Zac Powell and Jesse are amazing! Recently purchased new Honda Accord
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27 August 2017
Ed Martin is a straight shooter! I worked with Jason and he was top notch! If you are looking for an honest salesman, I found one.
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22 July 2017
Jesse Bailey was the nicest, most helpful car salesperson I have ever dealt with. He took the time to show us all the car features, including his favorites, made sure we were comfortable driving the vehicle, and walked us through the entire purchase. I would highly recommend Jesse and would go back to buy from him again.
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23 May 2017
Worked with Heather Roberts and she was very professional, equally patient, and personable as well. Enjoyed meeting and talking with Jessehe appears to be another great individual at this dealership. Finance was a breeze, easy to communicate with. Great purchasing experience, recommending them to friends and family! I'll be back next door (at Ed Martin Nissan) for my routine service needs!
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20 April 2017
Ron Hammer did everything and more for me today getting me set up in my new Civic. Very helpful individual and cares about more than making a sale and focuses on setting you up and making sure you leave happy 😊 couldn't have asked for a better salesman. Would recommend!
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11 April 2017
Big thank you to Ron Hammer for helping me get the car Ive been wanting !!! He worked hard for me and I couldnt thank him enough! Highly recommended great customer service!! im very happy and glad i came
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10 March 2017
Went here to get a minivan since my husband and I are expecting twins and already have twins. Brad, Heather and Shelly were awesome. They worked so hard to get us into a car that would work for our family. Their customer service went above and beyond what was expected. I recommend this dealership to anyone who is looking for a car. They truly care about their customers!
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23 February 2017
Matt, Zac and Dawn are all awesome! They all worked so hard to get me into a vehicle and drive off the same day! Just as I was getting ready to walk out with my new car Dawn found an even better offer for my financing! She rocks and you can tell all the employees strive for excellent customer service!! I definitely would refer friends and family to Ed Martin Honda. Thank you to all of you for your hard work!
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31 January 2017
I bought a used Honda Odyssey from them. It had some misfiring issues when I bought it. And they have done nothing but bend over backwards to help fix this problem. I have brought the car back 3 times for the same issue and they haven't questioned anything. And fixed it every time. I would recommend this place to anyone. Amazing sales people and even more amazing service people.
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