I've been with East Bay insurance for several years now. They were able to get me the best rate for home and flood. A couple years ago I spoke with a financial advisor, one of the many things they checked was insurance rates and they were still the best. Also, anytime I've ran into issues with the mortgage company saying they were missing something with insurance I've been able to send a picture of the letter from the mortgage company to East Bay and they've taken care of it immediately. Recently the mortgage company was mentioning I didn't have flood insurance and East Bay resent them the proof and called them and spoke with them to make sure that a fee the mortgage company was trying to charge as a result was eliminated. Anyways, happy to be with East Bay. There's been some increases over time in cost but never unreasonable like I've been hearing from so many other people and I have never lost insurance like I've heard happening to others
Have been with Elizabeth for around 10 years and referred several people.Knowledgeable,professional,and responsive.
I proactively just received a phone call from Liz at East Bay Insurance regarding the increase in my homeowner's policy renewing next month. She explained the reasons causing the increase in a very understandable way, answered all of my questions., and proved to be extremely helpful. Thank You!
Would give 10/5 stars if I could for my girl, Susan ⭐️ Susan is the BEST out there! She is more than just another customer service agent. She’s detailed and driven, definitely dedicated to doing a great job and being just an all around stellar individual. Not only will she answer your questions, making perfect sense, but also will find you the best deal along the way. Thanks for saving me big bucks..that makes you a big time friend in my books. Definitely reach out to Susan if you need help and a good conversation!
Highly recommend working with Liz Whidden at East Bay. I've been very pleased with Homeowners & Auto Insurance policy rates over the past few years. Friendly, great office staff. Promptly respond to questions. Takes the time to always look at doing what's best for each customer.