Name: AAA Glen Burnie Car Care Insurance Travel Center
Address: 10 Holsum Way, Glen Burnie, MD 21060, USA, US
Telephone: +1 410-487-0505

AAA Glen Burnie Car Care Insurance Travel Center is a travel agency, located at 10 Holsum Way, Glen Burnie, MD 21060, USA. They can be contacted via phone at +1 410-487-0505, visit their website midatlantic.aaa.com for more detailed information.

Location :

10 Holsum Way, Glen Burnie, MD 21060, USA

Contacts :

Added by Jopie, at 14 September 2016

Monday 7:00 AM – 7:00 PM
Tuesday 7:00 AM – 7:00 PM
Wednesday 7:00 AM – 7:00 PM
Thursday 7:00 AM – 7:00 PM
Friday 7:00 AM – 7:00 PM
Saturday 8:00 AM – 5:00 PM
Sunday 10:00 AM – 4:00 PM

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Dave Galp

23 November 2017

Very helpful in all departments I dealt with. Got me in and out in less amount of time that was quoted.
Brandon Budzzz

16 November 2017

Service department sucks came to pick up a vehicle out of the 3 service writers 1 can do anything for you the other 2 just say you have to talk to Gary. Took 26 minutes just to get any help while I waited for him to make 3 phone calls Instead of taking care of the person standing in front of him. I suggest they either train someone to do something other than say you have to wait on the slow ignorant guy at the end to wait on you in 20 minutes or just learn the definition of customer service.
Shane Brown

08 September 2017

What a great place, super clean very attentive and knowledgeable staff.
Author Thompson

23 August 2017

AAA travel center and auto repair shop discounts for members on repairs. Workmanship not the best. 5000 miles and my brakes are still squealing. Told there was nothing wrong.
Tiffany Jenkins

18 August 2017

Long wait time and overpriced. I had a 12pm appointment for a oil change and state inspection and I ended up being there till 4pm and the amount charged was overpriced. I arrived at 12pm for my appt, which I was told would take 1 1/2 hr over the phone. I waited till almost 2 pm when someone came out and said my car did not pass inspection and would need a $16 light bulb and windshield wipers $15/each. I asked how long since this was the first time I was called and I figured it must be ready by now. I was told another 30 minutes. I waited another 45 minutes & then I went to the desk to ask the status they said, oh the windshield wipers don't fit so we needed to go get other ones and I would need to wait longer. I was going to just leave but was told they would not be able to pass my car for inspection without them replaced. I could have easily done this myself at home, however it would mean having to drive back to AAA to get the passed inspection paper work. I felt like I was being taken advantage of and had no choice but to wait at this point. I then waited another 30 minutes at this point I am late to get my kids from day care. They finally are done and ring me up for me to find I am charged $107.25 for both my windshield wipers. I questioned this and was told it was the make of the car, I have replaced these several times on this car and have never paid more then $30 for both windshield wipers. In addition the inspection was $90 with a $11 discount, this is not a discount it is still over the cost at any regular inspection stations, just did my truck 2 months ago for $69 with no coupon. I paid the invoice and left feeling very frustrated and ripped off. In addition I ended up spending an additional $50 for late pick up fee with my kids daycare. Never would I think an inspection & oil charge could possibly take 4 hours. If you want to save your money and time do not go here.

Edit from original-- spoke to the store manager who understood and apologized for the the issues I had. He rectified the situation and advised me of steps he was taking to ensure the situation would not happen in the future I appreciated the time he took.
Jahlil Bennett

29 July 2017

In my 22 years of life I have never received better customer service. I was warmly greeted from the moment I came in the doors and left completely and utterly satisfied. There was not a moment in the 3 hours that I was there that I wasn't reminded of all the wonderful deals that Triple A has to offer. A wonderful establishment.
LaTonya Davis

27 June 2017

Every time in have my car service it's friendly service and good prices-oil change, brakes, tires, etc. They offer good advice. I went to Sears and had a poor experience and have gone to AAA ever since.
Roy Mendel

24 March 2017

I went to AAA since I am a AAA member. The customer service was good . They got my car up and running after less than 24 hours. The only issue that bothered me is if I would compare AAA to other mechanics they are 20%-30% more expensive. I went there thinking that my membership would give me more that a 12% discount.
James Hunt

18 February 2017

Always have great service when we bring in over two vehicles. I've been going here since it opened up. The auto Center is upfront with costs and gives you the right information to make decisions on auto repairs before doing the work.
Ramon Luna

09 November 2016

Customer service goes a long way. Certainly not the cheapest place and Im sure you know that, but this shop and the folks in it are incredibly attentive, friendly, can explain with precision what is going on with your car and the customer service is great!
Bruce Rose

12 October 2016

Customer service is excellent and they take care of your car needs. I would recommend this place to everybody. Also, if you have any other travel needs, they have plenty of solutions for your needs.
David Bogert

21 September 2016

These guys were great. During a business trip the starter died on my car after working overnight. They got the starter replaced in an a better than expected time this morning. Thanks guys!