Downtown Tire Co

Location :

402 2nd Ave SE, Cedar Rapids, IA 52401, USA
Added by Jopie, at 20 April 2016

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• Clarice Cantrell

  14 December 2017

  Always helpful and honest! I have been going to this place for years

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• Angela Farr

  13 December 2017

  Probably won't ever go back to this one again went and got an oil changed and had to add oil within a week and now I'm having leak problems not sure but just beware at this one westside tire is awesome goto that one

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• Greg Sohl

  03 November 2017

  Have taken cars here for a couple years now. I've gained a level of trust in them. Caught them treating my Daughter well with her tire issue recently which was great to see. Offering her a low cost alternative to expensive replacement. They'll keep getting my business.

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• Jerry Simmers

  12 July 2017

  Very slow and dishonest company rep at front counter.

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• Alberto Paez

  22 June 2017

  Always had good honest service

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• Sean Henderson

  03 March 2017

  Dropped my car off at downtown goodyear for a patch up and manager calls me back 10 minutes later saying its un-patchable and that I need to get two new tires because how far my tread is worn. I come right back to pick my car up and instantly the manager guy goes straight to trying to sell me on some tires, showing me three different tire options. I asked, so is there a nail in the tire or why can't you fix it? He replies and says, no it's just a "hole" and it's too close to the side wall for us to fix under our warranty then goes back to selling me on a certain set of tires. I then said, man thats weird there no nail or anything, then a service guy in the background says, oh there's a nail in that tire really? oh yaOh so there is a nail!? after realizing the manager was just bs'ing me on what was wrong with the tire I leave. I find the nail and it's not "too close to the sidewall"took my car to five seasons tire the next day. My car was in and out in ten minutes, $20 patch job and the tire has been fine since.

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• Andy Williams

  03 March 2017

  I never make an appt but they usually change my oil within the hour.

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• Justin Pickavance

  21 December 2016

  These guys are great. Was referred to them when I was new to the area and they have gotten to know me, my car, and are very helpful and friendly. Have no desire to go elsewhere.

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• Joe Stutler

  15 October 2016

  Worst customer experience in a long time.
  I won an oil change certificate at a silent auction and went in to get that work done on Friday at 1 pm. I was told the job would take a half hour. I told them that I was short on time and had to be done before 2 or reschedule. No prob. Almost an hour later they told me that two of my tires were getting worn and that one of them had a screw in it. They tried to upsell me 2 new tires ($200), then offered to patch the tire when I balked. I agreed to having it patched (no price given at the time). They also said my air filters needed to be replaced (one about $16, one about $20). I said go ahead as long as they have them out anyway (this is work I can do myself, but I was in a hurry and the filters were already out).
  At 2:30, when I asked when my car would be finished they said they were still waiting on parts but that it should be soon. At around 2:41 I paid the invoice - $64.60). They gouged me on the tire repair (good tire shops will put a plug/patch in for free or very cheap, hoping to generate good will and repeat business - not this clip joint).
  It took them almost another 10 minutes to give me my car, and even then I had to go into the bay and get it myselfwith some punk kid giving my a hard time the whole while. All the manager had to say about the problems was "sorry".
  Do not waste your money there. Don't let your friends go there. Incompetent and rude staff, inept management, ripping off customers.this place sucks.

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• Mark DeMeulenaere

  27 April 2016

  Great service, Josh, Brad and the guys do their best to keep your car in great running shape.

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